Planning and Customer Services Manager

Who we are?

Abdul Latif Jameel is a diversified business of independent entities that include automotive distribution, auto parts manufacturing, financial services, renewable energy, environmental services, health, land and real estate development, logistics, electronics retailing and media services.

Established in 1945 Abdul Latif Jameel has dual headquarters in Jeddah, Saudi Arabia and Dubai, and currently has operations in 30 countries employing approximately 11,000 people from more than 40nationalities.

The term Abdul Latif Jameel refers broadly to several distinct, separate and independent legal entities. It is not itself a corporate entity, association or conglomerate run by an overarching parent company but merely refers to a group of distinct and wholly separate legal entities that are collectively referred to as Abdul Latif Jameel.

Main Job Responsibilities:

Daily Communication to the operation team to insure all plans to be executed

Planning for the daily activities ( Receiving , Dispatching , Transport ) to execute customers request

Insure all plans to be delivered as per the schedule by operation .

Monitor customers orders , by communicating to the operation team

Immediate report to the customer in case any daily on his request.

Insure all issues related to the customer has been resolved by the concerned party

Monitor customers contract expiration

Monitor credit/ Down payment balance for external customers through daily finance report

Visiting the customers to maintain the relation and solving their issues .

Conduct monthly stock count along with the operation team to insure the system is matching physical count

Report to Management in case of any major issues related to operation or customers to resolve the problem

Communicate with other division in case of any concerns to insure all orders will be delivered on time

Main Job Qualifications:

Bachelor degree in Business Administration , Supply Chain management or relevant

5 Years experience in Planning operations

Computer Skills , VMS SAP system is preferable

The associate will work with a daily standard of (48) hours per week.

The job posting will expire in 7 days - Apply while the opportunity lasts!