PMS Specialist - HR

Job Purpose

The PMS Specialist is responsible for building and maintaining the company’s Performance Management System (PMS) and Standard Operating Procedures (SOPs). This role ensures that all performance metrics and operational processes are clear, standardized, and aligned with company goals. The specialist helps create a culture of accountability and continuous improvement through structured frameworks and accurate documentation.

Job Duties

Performance Management System (PMS)

• Design, implement, and continuously enhance the PMS framework.
• Coordinate with departments to define measurable KRAs and KPIs.
• Facilitate mid-year and annual appraisal cycles.
• Analyze data to identify performance trends and skill gaps.
• Generate performance dashboards and submit insights to management.
• Support automation of KPI tracking through Google Sheets or HRMS tools.
• Ensure PMS compliance and train employees on system usage.

Standard Operating Procedures (SOP)

• Collaborate with departments to identify and document process workflows.
• Create standardized SOP templates and maintain version control.
• Review and update existing SOPs for clarity and operational efficiency.
• Conduct audits to ensure adherence to approved procedures.
• Manage a central digital repository for all SOP documents.
• Organize training for employees on SOP compliance.

Collaboration & Reporting

• Partner with department heads for KPI alignment and process documentation.
• Prepare monthly and quarterly PMS and SOP reports.
• Support HR digital transformation and process automation initiatives.

Required Qualifications

Knowledge

• Strong understanding of performance evaluation systems and KPI frameworks.
• Familiarity with HR operations, documentation standards, and workflow optimization.
• Knowledge of AI Tools

Skills

• Proficiency in Google Workspace tools (Sheets, Docs, Slides, Drive).
• Strong analytical and reporting skills.
• Data interpretation and dashboard creation.
• Excellent written and verbal communication.
• Project management and stakeholder coordination.

Attributes

• Detail-oriented with structured thinking.
• Process-driven and documentation-focused.
• High integrity and confidentiality in handling data.
• Adaptable and open to technology-driven HR practices.
• Ability to manage multiple priorities efficiently.

Education

• Bachelor’s degree in Human Resources, Business Administration, or Operations.
• MBA or equivalent postgraduate qualification preferred.

Experience

• 0–5 years of experience in HR, PMS implementation, or process documentation.
• Experience with automation or AI-integrated HR processes is an advantage.

Perks and Benefits

• Opportunity to lead strategic HR digital transformation initiatives.
• Exposure to AI and automation in performance management.
• Collaborative and growth-oriented work environment.
• Learning and development opportunities within HR and Operations.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person