Senior Executive – Human Resources (HRBP)

ABOUT AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED

AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd., one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. ‘AISATS’ is defined by its people – they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.

Senior Executive – Human Resources (HRBP)

Location: Gurugram

JOB PURPOSE

The Senior Executive – HRBP supports HR operations at the airport, focusing on employee engagement, HR process execution, and compliance. This role acts as a bridge between HR and operational teams, ensuring smooth HR service delivery in a dynamic environment.

KEY RESPONSIBILITIES

HR Support & Execution

• Assist in executing HR initiatives aligned with business needs.
• Provide operational HR support to frontline teams and supervisors.
• Coordinate onboarding, exit formalities, and HR documentation.

Employee Relations & Engagement

• Serve as the first point of contact for employee queries and concerns.
• Support employee engagement activities and feedback mechanisms.
• Assist in grievance handling and disciplinary procedures.

HR Operations & Compliance

• Ensure accurate processing of attendance, leave, and payroll inputs.
• Maintain employee records and ensure compliance with labor laws and airport norms.
• Support audits and HRIS data accuracy.

Performance & Development Support

• Assist in performance management processes including goal tracking and feedback collection.

EDUCATIONAL QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2–4 years of HR experience, preferably in a generalist or HRBP role.
• Familiarity with HRIS tools and basic labor law knowledge.

PERSONAL CHARACTERISTICS & BEHAVIOUR

• Strong communication and interpersonal skills.
• Organized and detail-oriented.
• Ability to manage confidential information responsibly.
• Proficiency in MS Office and HR systems.