Population Health Administrator EMPACT

Who we are:

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What you’ll do:

The Population Health Administrator (PHA) is a senior population health and value-based care leader responsible for the strategic design, execution, and oversight of Population Health Management (PHM) initiatives across all organizational sites. The role drives performance improvement through data analytics, cross-functional collaboration, and alignment of clinical, quality, and financial objectives.

The PHA leads enterprise-wide efforts related to value-based contracting, HEDIS and CMS quality measures, health equity initiatives, Health Information Exchange (HIE) participation, and population-level reporting. This role partners closely with Executive Leadership, Information Technology, Clinical Operations, and external health plan partners to ensure regulatory compliance, accreditation readiness, and continuous improvement in patient outcomes *IN OFFICE HOURS REQUIRED * YOUR APPLICATION WILL BE REJECTED IF YOU ARE NOT A RESIDENT OF THE PHOENIX, AZ AREA.

Essential Responsibilities:

• Lead the design, implementation, and daily execution of Population Health Management programs aligned with Medicaid, Managed Care, and Value-Based Service (VBS) contracts.
• Direct provider performance initiatives to improve quality outcomes, contract performance, and patient care delivery across the organization
• Serve as the organizational subject matter expert for population health, quality measurement, and value-based care strategies
• Coordinate logistics for population health projects (scheduling internal meetings, tracking action items, maintaining project plans).
• Leverage multiple internal and external data sources to identify care gaps, quality performance trends, and opportunities for system-level improvement.
• Translate complex health plan, HEDIS, CMS CQM, and contract reports into actionable workflows and targeted interventions for clinical teams
• Monitor, track, and report progress on population health initiatives to leadership using
• Collaborate with Executive Leadership, IT, Clinical Operations, and external partners to implement system-wide process improvements
• Serve as a liaison for Health Plans and other population health entities, ensuring compliance with all quality and value-based contract requirements.
• Serve as project lead and primary contact for Health Information Exchange (HIE) and onboarding, maintenance, and reporting requirements
• Maintain user guides, tip sheets, and process maps for internal tools (EHR registries, data exports, BI dashboards).
• Develop and deliver trainings, presentations, and guidance to support adoption of population health workflows and quality initiatives

What you’ll provide:

• Bachelor’s degree in Behavioral Health, Healthcare Administration, or similar related field required.
• Minimum of 3 years of experience in a behavioral health environment.
• Advanced knowledge in population health management, value-based care, and quality measurement (HEDIS, CMS CQMs, NCQA)
• High attention to detail and strong organization skills are essential. Experience using electronic health care records.
• Excellent interpersonal skills, capable of confidently and effectively presenting and speaking.
• Able to work independently, collaboratively and proactively to accomplish work goals.
• Proficient in Microsoft Office Suite and managing projects through a full cycle process.
• Proficient in basic date analysis, reporting to include spreadsheets, charts and diagrams.
• If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.
• Must have a Fingerprint clearance card or be eligible to obtain one.

What we’ll offer:

(Full-time employees)

• Generous PTO
• 10 paid holidays per year
• Medical plans (4 choices)
• Dental plans (2 choices)
• Vision plans (2 choices)
• 403(b) retirement plan
• Retirement Allowance
• Company paid Life/AD&D and Long-term Disability
• Voluntary additional Life and Short-term Disability
• Tuition Reimbursement
• Licensure Reimbursement
• Elder Care assistance
• Pet Insurance and much more!

EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.

EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.