Portfolio Quality Assurance Lead

Preferably 10 plus Years of hand on banking applications testing experience, automation will be a plus

1. Portfolio QA Leadership & Strategy

• Set up, optimize, and manage the QA function within the assigned portfolio, ensuring alignment with the Bank QA Policy and TCOE framework.
• Implement standardized testing methodologies, tools, processes, and templates across all portfolio projects.
• Align QA strategy with portfolio-specific business goals, IT objectives, and regulatory requirements.

2. TCOE Framework Adoption & Collaboration

• Lead the implementation of the TCOE framework, governance policies, and best practices within the portfolio.
• Collaborate with:
• Central Process Governance Team to adopt the latest QA processes and ensure compliance.
• Technical Lead Team to drive automation-first mindset, performance testing, and data strategy.
• Transformation Office & Change Executors to ensure visibility and alignment on QA standards and implementation.

3. Domain Expertise & Vertical Specialization

• Leverage deep domain knowledge to tailor QA practices to the unique needs of the portfolio (e.g., Digital Banking, Retail Banking).
• Domain Experts support the Portfolio QA Lead by validating business-critical scenarios, identifying domain-specific risks, and ensuring coverage of key functionalities.

4. Quality Assurance Execution & Oversight

• Ensure consistent application of QA policies, templates, and standards across all testing activities.
• Collaborate with product owners, initiation leads, business stakeholders, and users to understand requirements and drive effective test planning and execution.
• Monitor testing projects to ensure compliance, quality outcomes, and timely delivery.

5. Metrics, Reporting & Continuous Improvement

• Maximize the use of defined QA metrics and KPIs (e.g., defect trends, coverage, cycle time) to measure effectiveness and drive accountability.
• Present QA performance reports to portfolio stakeholders and Head of TCOE.
• Provide actionable insights and recommendations based on test results, trends, and risk indicators.
• Identify improvement opportunities and contribute to continuous enhancement of QA practices within the portfolio.

6. Capability Building & Knowledge Sharing

• Promote QA maturity within the portfolio through mentoring, training, and knowledge-sharing initiatives.
• Encourage adoption of innovative tools and techniques aligned with TCOE goals.
• Support on boarding and upskilling of QA team members within the portfolio.

7. Risk Management & Customer Experience

• Apply risk-based testing approaches to prioritize efforts based on business impact and technical complexity.
• Ensure QA practices contribute to improved user experience and customer satisfaction.

Job Type: Full-time

Work Location: In person