Postal Data Analyst

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Job Title

Postal Data Analyst

About your role:
As a Postal Data Analyst, you will support postal operations by analyzing USPS-related data, reconciling postage activity, and executing daily production procedures. You will work closely with operations, finance, and technology partners to ensure accurate postal usage, optimize costs, and support data-driven decision-making. Your work will help us maintain compliant, efficient, and cost-effective mail operations for our clients.

What you'll do:

• Execute daily USPS-related procedures with accuracy and timeliness, including postage reporting and reconciliation activities.
• Handle small projects involving postage systems, postal reconciliation, and process documentation from planning through completion.
• Pull, analyze, and interpret postal and operational data to support operational and strategic decisions.
• Analyze business models and mailing scenarios to determine required effort, return on investment (ROI), and market or competitive comparisons.
• Identify and implement process improvements to enhance operational efficiency, data quality, and control effectiveness.
• Document business and technical requirements clearly and concisely, including decision criteria, assumptions, and acceptance measures.
• Apply fundamental concepts, practices, and procedures in postal operations and business analysis to achieve defined results and support compliance with USPS requirements.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 3+ years of experience in data analysis.
• 3+ years of experience analyzing data sets and business models to assess ROI, efficiency, and process performance in an operations or production environment.
• 3+ years of experience identifying and implementing process improvements in a production, fulfillment, or mailing operation.
• Experience using data analysis and reporting tools (for example, Excel, SQL, or similar tools) to extract, transform, and summarize operational data.
• Strong written and verbal communication skills, including experience documenting requirements, process flows, and procedures for cross-functional audiences.
• Bachelor’s degree in Business, Data Analytics, Operations Management, Information Systems, or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience with postage accounting, reconciliation, and postal reporting for high-volume mail environments.
• Experience in postal data analysis, postal operations, or a related business analysis function using USPS or similar postal systems and tools.
• Demonstrated knowledge of USPS terms, mailing classes, and core postal processes and systems in a production or fulfillment setting.
• Experience working with cross-functional operations, finance, and technology teams supporting large-scale production or mailing operations.

How you'll work:

• This role is on-site for 5 days, including one weekend day. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental, caregiver, and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.