PR Manager - Contract

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As a PR Manager (Contract) at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

We are looking for a skilled and strategic Manager of PR to oversee our public relations efforts and build a positive brand image. The PR Manager will develop, implement, and manage communication strategies to enhance the company's reputation, promote brand messaging, and manage media relationships. The ideal candidate has in-house experience in PR, excellent communication skills, strong media connections, and a proven track record in executing successful PR campaigns.

What will you do?

• Develop and execute comprehensive PR strategies to increase brand visibility and enhance corporate reputation.
• Manage PR agency relationships,both in the US and internationally.
• Cultivate and maintain strong relationships with media outlets, journalists, influencers, and key industry stakeholders.
• Oversee the creation and distribution of press releases, media kits, and other public-facing communication materials.
• Serve as the primary point of contact for media inquiries and manage crisis communications.
• Collaborate with internal teams (e.g., marketing, content, product) to ensure PR efforts align with overall business goals and brand messaging.
• Organize and manage press events, media interviews, and promotional activities.
• Identify and manage speaking and award opportunities to elevate executive thought leadership and strengthen brand credibility.
• Monitor media coverage, track PR performance metrics, and report on results to key stakeholders.
• Identify and seize opportunities for earned media and proactive storytelling.
• Stay updated on industry trends and emerging PR strategies to continually innovate and improve PR efforts.

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Can I work remotely?

Yes. We operate in Pacific Time and candidates in any time zone are welcome to apply.

Requirements

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• 3-5+ years of experience in PR, communications, or media relations, with a strong portfolio of successful campaigns. In-house experience for at least 2 of those years.
• Excellent writing, editing, and verbal communication skills.
• Proven ability to develop and maintain media relationships.
• Experience in managing media crises and handling sensitive information.
• Strong project management skills and the ability to multitask in a fast-paced environment.
• Proficiency in using PR software and media monitoring tools.
• Ability to think strategically and communicate complex ideas simply and effectively.

Bonus (Great to have, but not required)

• Experience working in-house at a public company.

Benefits

• The chance to build something that changes lives – and that people love
• An awesome community of co-workers

The is a 6-month remote contract position with an hourly range of $65 - $80/hr.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.