Practice Manager

Job Overview

We are seeking an experienced and highly organized Practice Manager to lead and oversee the daily operations of a multi-specialty healthcare or dental practice. This pivotal role combines strategic leadership with hands-on management to ensure the practice runs smoothly, efficiently, and in compliance with all regulatory standards. The Practice Manager will serve as the backbone of the clinic, fostering a positive environment for staff and patients alike while driving operational excellence and financial sustainability. If you thrive in gratifying, team-based settings, possess strong management skills, and have a passion for delivering exceptional patient care, this is your opportunity to make a meaningful impact.

Responsibilities

• Billing & Revenue Cycle
• Primary liaison to our third-party billing company — weekly touchbase, AR monitoring, denial tracking
• Audit upstream billing processes to catch eligibility and authorization gaps before claims go out
• Monitor and report on key revenue cycle metrics monthly to Practice Owner

Insurance Verification & Contracting

• Oversee insurance verification and eligibility for all patient visits
• Maintain and manage payer contracts, fee schedules, and renewal timelines
• Working knowledge of Medicare, Medicaid, Sentara/Optima, Anthem/Carelon required

Credentialing

• Manage credentialing and re-credentialing for all six providers across all payer panels
• Maintain CAQH profiles, track all license and certification expirations, coordinate new provider enrollment

Compliance & HIPAA

• Maintain HIPAA compliance documentation and coordinate annual staff training
• Oversee OSHA compliance, policy and procedure manual, and Spravato REMS program compliance

HR & Payroll

• Manage hiring coordination, onboarding, and employee file maintenance
• Audit timekeeping records and prepare payroll summary reports for owner approval each pay period
• Maintain performance documentation and support owner with corrective actions

Operations & Reporting

• Serve as on-site operational authority
• Submit weekly written operations summary to remote Practice Owner
• Manage vendor relationships, supply oversight, and EHR administration

Requirements

• Minimum 3 years of verifiable medical practice management experience
• Hands-on credentialing and payer enrollment experience — not just oversight
• Direct experience as liaison to a third-party billing company
• Strong knowledge of insurance verification, payer contracting, and revenue cycle
• Prior HR experience in a healthcare setting
• Ability to work independently under a remote owner — proactive communication is non-negotiable
• Strong written communication skills — weekly reporting is a core function of this role

Preferred Qualifications

• Primary care or behavioral health outpatient experience
• Familiarity with Virginia payers including Sentara/Optima and Anthem/Carelon
• Tebra or similar EHR/practice management system experience

What We Offer

• $32,000-$38,000 annually commensurate with experience. Bonuses for meeting goals.
• Predictable Monday–Thursday schedule, extra ours urgent/emergent only
• 20-24 hours/week — work-life balance without sacrificing meaningful responsibility
• Autonomous role with real ownership of your function areas
• A growing independent practice that values competence and initiative

Pay: $32,000.00 - $38,000.00 per year

Benefits:

• Paid time off

Education:

• Bachelor's (Preferred)

Experience:

• Practice management: 1 year (Required)

Work Location: In person