Practice Manager IV

Description

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Summary:
The Practice Manager IV is responsible for the management of four physician practice locations and/or with (combined) 10+ providers. This role is responsible for managing all functions of the assigned physician practices operated by UNC Health Care, including organization and planning of the services provided by the practice. The Practice Manager IV coordinates the smooth operation of the day-to-day activities, provides leadership, makes decisions, sets goals, and assures that quality, performance and production standards are maintained. The Practice Manager IV is responsible for implementation of comprehensive programs to ensure delivery and management of efficient and financially responsible delivery of quality health care in the physician office setting.

Responsibilities:
1. Ensures compliance with organizational policies and procedures.
2. Responsible for hiring, training, developing, and evaluating employee performance.
3. Provides supervision and direction for all practice staff. Responsible for planning, assigning, and directing work flow. Serves as a resource for decision making and problem solving, and as a liaison between physicians, managment, and other departments.
4. Participates in budgetary planning, implementation, and monitoring of all financial aspects of the physician office practice. Responsible for patient scheduling and throughput, physician and staff productivity and maintenance of adequate staffing, equipment, and supplies.
5. Responsible for compliance with billing and accounting procedures, revenue cycle and financial audit requirements.
6. Identifies trends and develops a plan of action to address customer, employee, and physician satisfaction issues. Participates on teams to achieve desired results.
7. Responsible for resolution of facility management, equipment, and safety issues.
8. Ensures compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Coordinates ongoing unit based performance improvement activities.
9. Demonstates good customer service skills when interacting with patients, families, and visitors. Demonstrates leadership in communication and team work.

Other Information

Job Details

Legal Employer: NCHEALTH

Entity: UNC Health Medical Group

Organization Unit: NCHV Raleigh

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $35.87 - $51.57 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: Yes

This position is employed by UNC Physicians Network Group Practices, a private, for-profit subsidiary of UNC Health Care System.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.