Key Responsibilities
Lead Management & Qualification
- Handle incoming inquiries from various channels such as calls, walk-ins, digital platforms, and developer promotions.
- Qualify leads based on budget, preference, location, and readiness to buy.
- Maintain detailed lead records in the CRM system and ensure timely follow-ups.
- Share project details, pricing, configurations, and other relevant information with prospective customers.
Customer Interaction & Coordination
- Conduct telephonic presentations and explain project features, amenities, and USPs.
- Schedule site visits and ensure proper coordination between customers and the sales team.
- Maintain professional and engaging communication at every stage of the lead cycle.
- Understand customer requirements and guide them toward suitable project options.
Market & Product Knowledge
- Stay updated with project inventory, pricing, offers, and competitive projects.
- Share timely insights and feedback with the sales team on customer behavior and market trends.
Reporting & Documentation
- Prepare daily, weekly, and monthly lead status reports.
- Track conversion ratios, follow-up effectiveness, and site visit performance.
- Update CRM tools with accurate information and maintain data hygiene.
Skills & Competencies
- Minimum 3 Month of Experience in Real Estate industry
- Strong persuasion and relationship-building skills.
- Ability to handle high call volumes and manage multiple inquiries.
- Good knowledge of real estate market dynamics (preferred).
- Basic computer proficiency
- Positive attitude, self-motivated, and target-oriented.
You can connect talent@srgpune.in or call 90288 92483
Job Types: Full-time, Permanent
Benefits:
- Health insurance
- Internet reimbursement
- Leave encashment
Ability to commute/relocate:
- Charoli BK, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Current CTC
- Expected CTC
- Notice Period
Experience:
- Pre-sales: 1 year (Preferred)
Work Location: In person