Pre-Sales Engineer

About the Role:

We are seeking a highly experienced and technically skilled Presales Engineer to join our dynamic team. As a Presales expert in a system integrator environment, you will play a critical role in the sales lifecycle by working closely with customers, account managers, and delivery teams to design and position tailored IT solutions. Your job is to understand client requirements, translate them into viable architectures, and present compelling technical proposals that align with the company’s capabilities.

Key Responsibilities:

• Client Engagement & Discovery:
• Engage with prospective clients to understand their business challenges and technical needs.
• Conduct technical workshops and discovery sessions with key stakeholders.
• Solution Design:
• Develop high-level and detailed solution architectures across infrastructure, cloud, networking, cybersecurity, software, or other IT domains.
• Align technical solutions with customer requirements, business goals, and budget constraints.
• Technical Proposals & Presentations:
• Create and deliver compelling technical presentations, proposals, BoMs, and scopes of work.
• Collaborate with sales and delivery teams to ensure accurate and feasible solution development.
• Bid Support:
• Respond to RFPs/RFIs with complete technical documentation.
• Coordinate proof-of-concept and solution demos when required.

AMC Support & Service Design

• Assist in scoping and pricing Annual Maintenance Contracts (AMCs) for hardware, software, and systems integration.
• Design SLA-based service models including preventive maintenance, remote/on-site support, spare parts logistics, and escalation paths.
• Coordinate with internal support teams and third-party vendors to ensure AMC deliverables are clearly defined and achievable.
• Help maintain and renew AMC contracts by identifying upsell or cross-sell opportunities.
• Stakeholder Management:
• Serve as a technical advisor and trusted partner to both internal sales teams and external clients.
• Liaise between sales, engineering, and project management teams to ensure smooth solution delivery.
• Market & Product Expertise:
• Stay current on industry trends, vendor technologies, and competitor offerings.
• Maintain certifications and build strong relationships with OEMs and technology vendors.

Requirements:

• Experience:
• 2-3 years of experience in presales, solution architecture, or technical consulting within a system integrator or VAR.
• Technical Skills:
• In-depth knowledge of enterprise infrastructure, cloud platforms (AWS, Azure, GCP), networking, security, or digital transformation solutions.
• Familiarity with systems integration across hardware, software, and managed services.
• Soft Skills:
• Excellent communication and presentation skills.
• Strong business acumen and the ability to tailor technical language to various audiences.
• Exceptional problem-solving and critical thinking capabilities.
• Certifications (preferred but not required):
• Vendor certifications such as Cisco (CCNP/CCIE), Microsoft (Azure Architect), AWS Solutions Architect, VMware, Fortinet, Palo Alto, etc.

Job Types: Full-time, Permanent, Fresher

Pay: AED4,000.00 - AED8,000.00 per month