Pre-Sales Executive

Job Summary:

We are seeking a dynamic and customer-oriented Pre-Sales Executive to be the first point of contact for potential customers. The role involves understanding client requirements, providing property information, scheduling site visits, and ensuring a seamless lead nurturing process until handover to the sales team.

Key Responsibilities:

• Lead Management:
• Handle inbound/outbound calls, follow up on leads generated.
• Qualify leads based on client requirements, budget, and preferences.
• Maintain and update CRM systems with lead information and communication records.
• Client Engagement:
• Explain project features, amenities, pricing, and benefits to potential customers.
• Coordinate with sales team for site visits and ensure timely follow-ups.
• Schedule and confirm appointments with clients for project presentations or site visits.
• Coordination:
• Liaise with marketing and sales teams for smooth transition and lead conversion.
• Ensure all customer queries are addressed promptly and professionally.
• Documentation & Reporting:
• Maintain records of customer interactions and status of leads.
• Prepare daily/weekly/monthly reports on lead conversions, follow-ups, and customer feedback.

Key Skills & Requirements:

• Excellent communication and interpersonal skills
• Strong persuasion and negotiation ability
• Ability to multitask and work in a fast-paced environment
• Prior experience in real estate or a customer service role preferred
• Fluency in English and local language(s)

Education:

• Bachelor's degree in Business Administration, Marketing, or a related field (preferred but not mandatory)

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Paid sick time

Work Location: In person