Presales Engineer

Company: Riser Systems

Job Purpose:

work with sales team and clients, collaborate with CAD, operations and administration

Job Duties and Responsibilities:

• Collaborate with the sales team to understand customer requirements and develop tailored solutions that meet their needs
• Assist in conducting technical presentations and demonstrations to showcase our products and solutions
• Support the preparation and delivery of technical proposals, including bill of materials, diagrams, and cost estimates
• Work closely with the engineering team to ensure smooth transition from presales to implementation
• Provide technical support to the sales team throughout the sales cycle
• Stay up-to-date with industry trends and technologies to ensure our solutions remain competitive

Main KPI Key Performance indicators:

• Core Competencies
  • Financial Management
  • Customer Excellence
  • Process Management
  • Growth & Development
  
  
• Functional Competencies
  • Job Knowledge
  • Monitoring, Reporting and Trend Thinking
  • Technology and Cyber Security
  
  
• Leadership Competencies
  • Accountability & Focusing on Business Results
  • Emotional Intelligence
  • Integrity & Professional Behavior

Job Skills and Abilities:

• Basic understanding of data center infrastructure, including racks, cabinets, and power distribution
• Strong communication and presentation skills
• Ability to work independently and as part of a team
• Professional certifications such as CCNA are a plus

Qualifications:

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related field
• 4 - 6 of experience in presales engineering, preferably in the structured cabling and data center infrastructure industry
• Knowledge of structured cabling standards and best practices is a plus