Principal Tech Services Engineer

Department: Technical Services

Employment Type: Permanent - Full Time

Location: Izmir - Turkey

Description

This position provides technical Lifecycle Services and Support to customers in Izmir, Türkiye for Ethylene Mixed Feed Cracking and Polypropylene/Polymers technologies. This role will provide home office and on-site technical engineering assistance for customers’ operational issues and performance improvement.

Key Responsibilities

Key Responsibilities/Accountabilities

• Provide post start-up technical services and assistance, including but not limited to:
• Troubleshooting of customer plant operation
• Plant data analysis for performance monitoring and evaluation
• Implementation of plant performance improvements consulting for unit turnarounds
• Investigating plant safety incidents
• Evaluating and resolving maintenance issues and procedures
• Answering customer questions regarding production and operations
• Conduct surveys to gather field data and benchmark performance of licensee plants
• Support of clients in communication with equipment vendors
• Develop and deliver technical presentations internally and to customers
• Review/develop and resent training for customers
• Interpret and prepare engineering documents
• Provide feedback for improvement in design and procedures based on field experience.
• Prepare write-ups for operating practices, troubleshooting guides, safety advice, etc.
• Conduct plant assessments and audits to proactively identify plant issues that require improvement.
• Collaborate with company subject matter experts to provide professional feedback to customers.
• Work on small projects, including preparation and execution of process simulations
• Evaluate potential for application of the latest innovations and technologies at customer plants
• Support various business unit activities, on occasion: (e.g., HAZOP, model reviews, piping checks, commissioning and start-up support, on-site support for performance guarantee testing, etc.)
• Visit customer sites on a regular basis
  

Skills, Knowledge & Expertise

Basic Qualifications

• University degree in Chemical Engineering
• 10 – 15 years’ experience in ethylene plant operation, design, and simulation
• Fluent business English skills – verbal and written
• Analytical problem-solving and critical thinking skills
• Must be able to multi-task and complete tasks on time and within budget
• Customer- focused
• Strong leadership abilities, excellent interpersonal and intercultural skills
• Strong communicator, excellent written and oral communication abilities
• High degree of self-motivation and personal energy
• Ability and willingness to travel regionally (+/- 30%)
• Experience working with a process technology licensor is preferred
• Good command of MS OFFICE tools (i.e., Excel, WORD, PowerPoint, etc.) and process simulator software