Description

Role Summary

The Private Bank Deposits Business Insights Analyst supports the Private Bank Deposits Product team with portfolio management, pricing monitoring and execution, reporting, and day-to-day product support. This role works closely with Deposits Product Managers and Product Partners to help manage deposit product performance across Private Bank client segments.

The incumbent partners with Relationship Managers, Private Bankers, Division Leaders, and Executive Leadership to provide insights, reporting, and execution support related to deposit balances, pricing behavior, client flows, and portfolio trends. This role plays an important part in ensuring Private Bank deposit strategies are executed consistently and supported by timely, accurate information.

Key Responsibilities

Deposits Portfolio Management & Monitoring

• Monitor Private Bank deposit portfolios, including balances, flows, product mix, rate performance, and client behavior.
• Support analysis of portfolio trends, growth dynamics, and client segmentation across checking, savings, MMA, CDs, and specialty deposit solutions.
• Assist Product Managers and Partners in identifying risks, opportunities, and emerging trends within the deposits portfolio.

Pricing Monitoring & Execution Support

• Support execution of approved deposit pricing strategies, including rate updates, pricing grids, and promotional changes.
• Monitor pricing performance and client response to rate changes or market movements.
• Assist with pricing impact analysis and preparation of materials for pricing discussions and governance forums.
• Support exception tracking and reporting in partnership with Product, Pricing & Profitability, and Sales leadership.

Reporting & Executive Support

• Produce recurring and ad-hoc reporting for Product Managers, Division Leaders, and Executive Leadership related to deposit performance and trends.
• Prepare summary materials, dashboards, and briefing content used in leadership reviews and business discussions.
• Ensure reporting is accurate, timely, and aligned with approved methodologies.

Qualifications

• Bachelor’s degree in Business, Finance, Economics, or a related field.
• 1–4 years of experience in banking, financial services, analytics, or a related role.
• Strong analytical skills and comfort working with numbers, trends, and data.
• Proficiency in Excel; experience with reporting or visualization tools is a plus.
• Strong communication skills and ability to work with sales and leadership stakeholders.
• Interest in Private Banking, deposits, and relationship-based client management.

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Monday - Friday
• Open to candidates for the following office locations: NYC, San Francisco, CA, Johnston, RI. There is a 4 day in office requirement and 1 day WFH.

Pay Transparency

The salary range for this position is $79,000 - $105,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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