Process Associate (Backoffice)

The role is responsible for reviewing documents, verifying data accuracy, and ensuring compliance with internal policies, contractual requirements, and regulatory standards. The ideal candidate will have strong attention to detail, analytical skills, and the ability to work with both documentation and system-based records.

• Review submitted documents for completeness, accuracy, and compliance with company policies and applicable TDRA regulations.
• Verify data entered into internal systems and cross-check against supporting documentation.
• Identify errors, inconsistencies, or missing information, and ensure timely corrections are made.
• Maintain accurate records of quality checks and findings.
• Collaborate with relevant departments (e.g., Operations, Compliance, or Sales) to resolve discrepancies.
• Ensure confidentiality and proper handling of sensitive information.
• Support continuous improvement initiatives to strengthen quality assurance and compliance processes.