Process Associate - Operations (Logistics)

We’re looking for a reliable, organized and trustworthy individual to coordinate and manage client services and/or personnel. You’ll help streamline operations, monitor performance, and support day-to-day activities to ensure everything runs smoothly. Relevant Experience in Dispatch/Logistics would be an added advantage.

Key Responsibilities:

• Coordinate and manage service or personnel movements
• Follow established processes for Dispatch and Operations
• Monitor performance metrics, analyse data and drive improvements
• Handle multiple tasks efficiently without sacrificing quality
• Ensure all information and data is handled with care and confidentiality
• Identify issues early and provide effective solutions
• Support a positive, team-oriented work environment

Requirements:

• Strong verbal and written communication in English
• Relevant Experience in Dispatch/Logistics would be an added advantage
• Must be comfortable and professional on phone calls
• Able to follow rules, guidelines, and instructions precisely
• Audio/Video must remain active at all times during the shift
• Active listening skills and attention to detail
• Proficient in Google Workspace and Microsoft Office (or similar tools)
• Capable of thinking creatively to solve problems
• Data analysis skills are a big plus
• Experience working with international clients (preferred)
• Follow established processes for Dispatch and Operations
• Monitor performance metrics, analyse data and drive improvements
• Handle multiple tasks efficiently without sacrificing quality
• Ensure all information and data is handled with care and confidentiality
• Identify issues early and provide effective solutions
• Support a positive, team-oriented work environment

Perks with Real Power:

• Opportunity to understand the ins and outs of a Multi-Billion dollar American industry
• Working in a respectful and inclusive workplace culture
• Opportunity to learn Management and Multitasking skills
• Work from home

Essential Work Setup:

• Must have a reliable high-speed internet connection
• Use your own well-functioning personal computer
• Quiet, distraction-free work environment
• Flexible to work varied hours when needed – Including local holidays

Interviews will be conducted via video on Zoom.

If you think you are up for an exciting journey with us, apply now!!

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Leave encashment
• Work from home

Application Question(s):

• Do you consider yourself to have a dependable and responsible work ethic?
• Can you demonstrate proficiency and absolute fluency in Spoken English?
• Can you maintain laser-sharp focus while you are working on the job?
• Do have minimum one year experience with Dispatch/Logistics?

Work Location: Remote