Process Excellence Expert

At ING we encourage you to ` Do Your Thing ` to do more of what you love. We’re on a journey that’s centered around our customers, powered by technology and digital environment, driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!

We want you to discover and develop yourself while developing others, be creative, be successful, excel at your career life, work agile so new ideas come to life faster! Interested?

If you join our team as “Process Excellence Expert” , you will lead critical projects for ING and help our business leaders to transform their businesses and achieve excellence. In wide-range of projects, you will turn data into transformative solutions and execute these recommendations together with business units. Working across various business units and topics, you will widen your scope of expertise and experience a steep learning curve both professionally and personally.

If you think you have most of the following qualifications;

• Bachelor’s degree (preferably from Engineering, Business Administration and Economics)
• Advanced graduate degree (e.g., Masters, MBA) is a plus
• Minimum 2-5 years of Consulting, Process Improvement, Re-engineering, Project Management or Digital Transformation experience
• Exceptional analytical and problem-solving skills
• Well-structured, strategic thinking
• Self-drive and result orientation
• Willingness to think and act out of the box and take accountability
• Ability to work as part of a multidisciplinary team as well as, independently with people at all levels in the organization
• Ability to communicate complex ideas effectively, both verbally and in writing
• Respecting different opinions and engage in meaningful discussion, even if it they seem tough
• Good command of written and verbal English and Turkish
• Eagerness to develop new skills and areas of expertise
• Good command of MS office programs especially MS Excel and Power Point
• SQL and ARIS process management tool knowledge is a plus
• LEAN or Six-Sigma Black/Green Belt certification is a plus
• Project Management certification (PMP, PRINCE, etc.) is a plus

If you think you may take charge of the following responsibilities;

• Identify opportunities where process optimization can significantly boost efficiency, quality, profitability, and customer satisfaction
• Assess current processes and identify improvement areas
• Gather, mine and analyze data to derive meaningful insights using Six Sigma, Lean quality or similar process improvement programs
• Design “to-be” processes and provide strategic recommendations to ING executives
• Develop action plans to implement recommendations in line with external regulations, risk and compliance policies
• Present your findings and recommendations to ING leaders at different stages of the project
• Lead process owners, stakeholders and subject matter experts throughout the projects and manage their expectations

If you want to do your thing and explore the life while working don’t miss this opportunity!

Candidates are expected not to share any sensitive personal data.

What We Offer:

At ING, we believe your work should inspire and fulfill you. That’s why we prioritize every detail to ensure you have an exceptional experience:

You First Become Your True Self, Then an INGer:

• Flexible and hybrid working models , including remote options every third week of the month and during summer.
• 14 days of welcome leave in your first year—don’t wait to pursue your dreams!

Continuous Growth and Development:

• Access to global and local learning opportunities through ING Academy, LearnUp , and certification programs with leading universities.
• Opportunities to contribute to innovative projects both locally and globally while advancing personally and professionally.
• Flexible career experiences await you through Short-Term Assignments (STA), Long-Term Assignments (LTA), Mini Career opportunities, Double Major (Çifte Kariyer), Turuncu Misafir, and Global STA/LTA programs , designed to enhance your skills and broaden your experience across different teams, departments, and international locations.
• When you step into a managerial role at ING, our exclusive RISE Leadership Program empowers you to lead with confidence. Centered around technology and people, RISE equips ING leaders with advanced skills and a strategic mindset to navigate and thrive in a dynamic environment.

A Dynamic and Supportive Work Environment:

• An informal and collaborative culture where your ideas and innovations are valued.
• Social clubs, celebrations, and events to help you balance work and fun.

We Care About You:

• Comprehensive health insurance for you and your loved ones.
• Private pension plans to help you achieve your future goals.
• On-site amenities like a gym, coffee shops, a hairdresser, and more to simplify your daily life.

At ING, we’re dedicated to helping you achieve your goals by embracing flexibility, growth, and innovation.

For more information about our Orange Culture , click here now:

https://www.youtube.com/watch?v=UBSGOJBnuyc