Procurement Manager

If Your Goal Is Success, You Are in the Right Place…

About Mplus Türkiye:

Mplus Türkiye, one of Turkey’s largest independent outsourcing service providers, was founded in Istanbul in 2000. In January 2020, it became the largest member of the M+ Group, a BPO, Technology, and Consulting group providing services in 32 languages to 300 brands from 57 countries, with 15,000 employees across 62 locations in Turkey and Europe. Approximately 10,000 employees are part of the Mplus Türkiye organization within the M+ Group.

Mplus Türkiye delivers tailor-made solutions to its clients through AI-supported contact center technologies developed at its R&D center. Actively providing solutions and consultancy across all customer interaction channels, the company stands out with its projects in 24/7 uninterrupted technical support, customer services, customer experience, collections management, social media, and back-office management. Through these efforts, Mplus Türkiye shapes the next generation of customer management and satisfaction.

General Qualifications:

• Graduated from universities’ Engineering, Business Administration, Economics, or related departments,
• Advanced level of English proficiency,
• Minimum 7–10 years of experience in procurement and supply management,
• Experience in IT (Information Technologies) procurement processes,
• Experience in construction and renovation procurement (preferred),
• Knowledge of preparing and managing service and product procurement contracts,
• Experience in cost analysis and reporting,
• Experience in supplier management (new/alternative supplier research, ensuring sustainability, performance evaluation),
• Experience in budget preparation, cost tracking, and reporting processes,
• Strong negotiation, communication, analytical, and problem-solving skills,
• Result- and solution-oriented, with a strong sense of profitability and efficiency,
• Customer-focused mindset with an emphasis on internal customer satisfaction,
• Ability to adapt to a dynamic and fast-paced work environment,
• No travel restrictions and actively able to drive,
• Proficient in using ERP procurement modules and MS Office applications (preferred).

Job Description:

• Managing end-to-end procurement processes (supplier research, evaluation, request for quotation, negotiation, contract preparation, order, and delivery management),
• Ensuring the procurement of products and services required by the company in the most appropriate manner in terms of quality, cost, and lead time,
• Working in coordination with Operations, Planning, Finance, and other relevant departments to ensure procurement requests are met on time,
• Managing IT, construction/renovation, and general procurement categories,
• Monitoring supplier performance and ensuring compliance with contract terms and company standards,
• Preparing and maintaining procurement reports, cost analyses, and budget tracking,
• Conducting all procurement activities in compliance with company procedures and compliance standards,
• Developing the supplier database and establishing sustainable, long-term partnerships,
• Identifying and implementing cost-reduction and process improvement opportunities,
• Regularly reporting procurement performance, risks, and improvement areas to the line manager,
• Contributing to the development of the company’s overall procurement strategy and policies,
• Monitoring market trends and evaluating alternative sourcing and cost optimization opportunities.