Product Manager

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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Responsible for leading product lifecycle and development initiatives for Charter services and applications. This role will focus on defining cross-functional requirements and developing Charter’s product set to meet evolving customer needs and business opportunities. In collaboration with Marketing, Operations, IT, and Engineering, the Product Manager will execute approved plans to deliver an industry leading customer experience.

Actively and consistently supports all efforts to simplify and enhance the customer experience.

Deeply understands industry best practices in product development process specific to the cable or telecommunications space and translate appropriate steps for unique organization and market position.

Informs and assists with gathering information to translate high-level process goals into specific sub-processes with appropriate documentation, develop communication plan for stakeholders and process participants.

Supports the development and communication of product strategies dependent on new services/features to drive financial results.

Works with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.

Leads product launches and enhancements of products across Charter’s service and application portfolio, including working cross-functionally with Engineering, Marketing and Operations divisions within Charter.

Ensures communication with all stakeholders is being managed effectively.

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Ability to learn from a new environment and make an impact quickly

Ability to manage and foster change

Ability to work with large, cross-functional teams in order to achieve business goals and results

Ability to listen to multiple points of view and synthesize against goals for recommendations

Ability to plan, prioritize and organize effectively and independently

Ability to handle multiple projects and tasks

Ability to make decisions and solve problems while working under pressure

Ability to show judgment and initiative and to accomplish job duties

Ability to analyze and interpret data and synthesize recommendations

Ability to communicate with all levels of management and company personnel

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)

Proficient with Word, Excel, PowerPoint

Effective organizational and office management skills

Effective cognitive and communication skills

Effective analytical skills

Effective business sense and sense of urgency to achieve business results

Required Education

Bachelors degree or equivalent experience

Required Related Work Experience and Number of Years

Product development/management 3-5
Cable/telecommunications/software/online services 3-5

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Preferred Education

BA/BS technical degree related to the telecommunications field or operational/process optimization

Preferred Related Work Experience and Number of Years

Advertising or video services

WORKING CONDITIONS

Office environment
Limited travel

EOE

Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

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MPD370 2025-64895 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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