Product Manager

Description:

Delta Dental of Arizona (DDAZ), the state’s #1 dental and vision insurance company, and leading health and wellness company, is seeking a Product Manager. This role will be reporting to the Director of Planning, and is key to enabling DDAZ in provide a caring customer-focused experience supported by innovative technologies and services that reflect our high standards of excellence.

As the Product Manager, you will support the development and enhancement of insurance products that meet evolving customer needs, regulatory requirements, and operational capabilities. You’ll serve as the bridge between business strategy and technical execution, translating market insights, stakeholder feedback, and compliance mandates into actionable product features and delivery plans.

If you’re the kind of person who thrives on juggling business development, life insurance, and even pet insurance (because furry friends matter too), we want you on our team! You’ll dive deep into life and disability products, flex your product management muscles, and keep things running like a well-oiled machine—all while enjoying the perks of a local remote role.

Sound like you? Please read on!

Key Responsibilities

Product Strategy & Vision

• Support development of product roadmap assigned offerings.
• Align product features with business goals, customer experience, and compliance standards.
• Conduct market research and competitive analysis to inform product positioning.
• Analyze industry trends, competitive landscape, customer behavior, and market opportunities.
• Assist marketing with development of product go-to-market strategy.

Metrics & Performance

• Develop strategies and tactics to define the offering, and to further optimize and create value in the category.
• Utilize data analytics tools and platforms to extract insights and inform decision-making.
• Create detailed reports and presentations for management, highlighting key findings and recommendations.
• Monitor and evaluate adoption rates, Net Promoter Score (NPS), Key Performance Indicators (KPI)’s, and operational efficiency post-launch etc.
• Provide suggestions to adjust strategies as needed to optimize results.

Stakeholder Engagement

• Communicate product plans, updates, and progress as appropriate, including executives, customers, and partners.
• Facilitate feedback loops with brokers, clients, and internal users to refine product features
• Liaison cross-functionally (legal/regulatory, underwriting, claims, marketing, group services, commercial growth) to operationalize the new product.
• Collaborate with peers to create internal training and serve as in-house subject matter expert on assigned product.
• Vendor relationship owner, if applicable.
• Respond to post launch feedback and implement adjustments

Additional tasks and projects as assigned.

Requirements:

• 
  5+ years of experience in the Life and Disability insurance industry.
• Bachelor’s degree in Marketing, Business Administration, Statistics, or related field and/or relevant work experience.
• Strong understanding of insurance operations, regulatory environments, and digital platforms.
• Understanding of the product lifecycle and ability to define and refine a product’s value proposition based on customer pain points and competitive landscape.
• Excellent communication and stakeholder management skills.
• Desire to jump in and learn new concepts to share with others.
• Ability to balance strategic thinking with hands-on execution
• Detail-oriented with strong problem-solving skills

Preferred Skills

• Familiarity with eligibility and billing structures, enrollment platforms, and workflows.
• Strong understanding of life and disability marketplace, benefits, and target audiences.
• Preference given to candidates with related life and disability insurance knowledge and experience.
• Experience in bringing new products or capabilities to market.
• Demonstrated ability to gather and analyze data and business intelligence from all sources to build cases for product innovations.
• Proven experience in product development and management preferred.

About Us

Delta Dental of Arizona’s vision is simple: healthier lives for everyone. That’s why we’ve made it our mission to create a path to better health and wellness. We’re transforming from a single line insurance company to a multi-line health and wellness organization with a foundation that has awarded millions in grants to non-profits who care for our most vulnerable residents by offering dignity and hope.

Our employees enjoy competitive compensation and comprehensive benefits, including medical, dental, vision, 401(k), student loan assistance, six weeks of paid parental leave, volunteer PTO, and a culture that embraces collaboration, service, integrity, and inclusion. At about 150 employees, we cultivate a work community where all employees are known by name, and everyone’s contributions are visible, noticed, and celebrated.

The starting pay for this role includes a base salary of $107,800 to $150,600.