Product Manager

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Product Manager with HCA Healthcare you can be a part of an organization that is devoted to giving back!

Position Summary

The Product Manager, Expanse Automation will report directly to the Director, Expanse Testing and Automation and collaborate closely with the Expanse team and various business partners. This role involves working across teams to support data mapping, process efficiency, and business needs related to Expanse product implementation. The Product Manager will oversee Consulting Product Leads or Analysts, manage project coordination, address issue escalations, and ensure successful product implementation and operational continuity. As a key member of the Technical Solutions team, this manager will contribute to knowledge-sharing, process improvement, and identifying synergies within the program. The ideal candidate will thrive in a dynamic environment, have a passion for both people and product, and a strong focus on continuous process improvement.

Major Responsibilities:

• Manage Consulting Product Leads and Analysts, as well as technical resources on a "dotted line" basis.
• Provide regular updates to the Director on project status, product challenges, team progress, and potential barriers.
• Collaborate with multiple teams to align on strategies, planning, and address implementation challenges related to Expanse.
• Coordinate efforts across various business lines to ensure a unified, strategic approach to project deliverables.
• Support business needs by addressing arising issues and providing solutions.
• Timely escalation of concerns that may affect successful product go-live, with thorough detail and resolution strategies.
• Facilitate and actively participate in team and project meetings.
• Deliver detailed reports and status updates to key stakeholders as needed.
• Propose recommendations and process improvements to ensure project success.
• Work closely with consultants to develop effective support tools for smooth functional implementations.
• Occasional travel may be required to support business initiatives.
• Adhere to the organization's "Code of Conduct" and "Mission and Value Statement."
• Perform additional duties as assigned.

Education & Experience:

• Bachelor's degree Required
• Master's degree in a relevant field Preferred
• Minimum 5 years of relevant work experience Required
• 1-3 years of leadership experience Preferred
• 1-3 years of project management experience Preferred
• Experience briefing executive audiences and managing complex stakeholder relationships Required
• Familiarity with EHR systems and data Preferred
• Or equivalent combination of education and/or experience

Knowledge, Skills, Abilities, Behaviors:

• Strong experience in people management is highly preferred. Preferred
• Background in project management and/or IT implementations is strongly preferred. Preferred
• Proficient knowledge of business process improvement, workflow design, and process evaluation. Required
• Ability to effectively navigate and collaborate within highly matrixed organizations. Required
• Adaptable and flexible in a fast-paced, changing environment. Required
• Ability to analyze multiple solutions and advise management on IT system development, operations, and strategic direction. Required
• Excellent interpersonal, communication, and organizational skills. Required
• Expertise in orchestrating and delivering on strategic initiatives. Required
• Demonstrated ability to manage, organize, and make informed decisions. Required
• Strong problem-solving and critical thinking capabilities. Required
• Proven track record of removing obstacles and enabling teams to meet objectives. Required
• Ability to maintain focus and composure under pressure. Required
• Exceptional written and verbal communication skills, with strong presentation abilities. Required
• Proficient in Microsoft Office Suite. Required

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Product Manager opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.