Product Manger- Construction Chemicals

Mumbai, India

Job Responsibilities:

1. Product Management:

- Conduct in-depth market research and analysis to understand customer needs, market trends, and competitive landscapes across different construction segments (residential, commercial, infrastructure, etc.).

- Work closely with the R&D team to conceptualise new product ideas, refine product formulations, and optimise performance based on market feedback and customer requirements.

- Develop detailed product roadmaps, including features, specifications, pricing strategies, and launch timelines, in coordination with cross-functional teams.

- Manage the entire product lifecycle, from ideation to launch, and post-launch activities such as product enhancements, line extensions, and phase-outs.

- Collaborate with the Marketing team to define positioning, branding, and go-to-market strategies for new and existing products.

- Analyse product performance data, customer feedback, and sales reports to identify areas for improvement and make data-driven decisions.

- Stay up-to-date with industry regulations, standards, and certifications (e.g., GRIHA, IGBC, LEED) related to construction chemicals and ensure product compliance.

2. Technical Support:

- Develop comprehensive technical documentation, including product guides, technical data sheets, application manuals, and safety data sheets, ensuring accuracy and compliance with industry standards.

- Provide in-depth technical support and guidance to customers, contractors, and sales teams on product selection, application methods, troubleshooting, and best practices.

- Conduct on-site visits, product demonstrations, and training sessions for customers, contractors, and sales teams to ensure proper product usage and application.

- Collaborate with the Quality Control team to investigate and resolve customer complaints, quality issues, and product performance problems, implementing corrective actions as needed.

- Stay abreast of the latest advancements, technologies, and industry best practices in construction chemicals, attending relevant conferences, seminars, and workshops.

- Develop and deliver technical training programs for internal teams (sales, customer service, etc.) to enhance product knowledge and support capabilities.

3. Customer Relationship Management:

- Build and maintain strong relationships with key customers, contractors, architects, and industry partners, acting as the primary point of contact for technical inquiries and support.

- Actively gather customer feedback, insights, and pain points through various channels (surveys, meetings, site visits) to inform product development and improvement strategies.

- Participate in customer meetings, trade shows, and industry events to promote the company's products, showcase technical expertise, and gather market intelligence.

- Collaborate with the Sales team to provide technical support during the sales process, addressing customer queries, and ensuring accurate product recommendations.

4. Cross-functional Collaboration:

- Act as a bridge between various teams, facilitating effective communication and coordination across R&D, Manufacturing, Quality Control, Sales, and Marketing.

- Communicate product requirements, specifications, and timelines to relevant teams, ensuring alignment and seamless execution.

- Organise cross-functional meetings, present product updates, and gather feedback from different stakeholders to drive product development and improvement efforts.

- Work closely with the Manufacturing team to ensure product quality, cost-effectiveness, and timely delivery throughout the production process.

5. Project Management:

- Lead and manage product-related projects, such as new product launches, product improvements, technical support initiatives, and customer-specific projects.

- Develop detailed project plans, including timelines, resource allocation, risk assessments, and budget management.

- Coordinate with cross-functional teams, assign tasks, monitor progress, and ensure project deliverables are met within the specified timeframes and budgets.

- Conduct project reviews, identify bottlenecks, and implement corrective actions as needed to keep projects on track.

- Prepare and present project status reports to senior management, highlighting achievements, challenges, and next steps.

6. Continuous Learning and Development:

- Actively seek opportunities to enhance domain knowledge and technical expertise through industry publications, workshops, seminars, and professional development programmes.

- Stay updated with the latest construction industry trends, building codes, sustainability practices, and emerging technologies that may impact product development or application.

- Collaborate with academic institutions, research organisations, or industry associations to exchange knowledge and gain insights into cutting-edge developments in construction chemicals.

- Attend relevant technical certifications or training programmes to expand skill sets and maintain professional credibility.

Success in this role requires a strong blend of technical expertise, customer-centric mindset, project management skills, and the ability to collaborate effectively across cross-functional teams.

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