Product Operations Analyst OneMarket - Data Operations

Job Description

Primary Responsibilities: “OneMarket Insights” Spend Analytics Data Operations (Run It) Support the monthly “Ingest to Publish” (I2P) data enrichment process through ingestion, normalization, categorization and enrichment processes for a group of clients Part of a team that manages multiple client data pipeline workflows on a recurring monthly schedule Lead or support (work in pairs) a particular client workflow operation that takes between 1-5 days per month depending on the client Maintain the Enrichment tool configuration, proactively driving continuous process & data quality improvement Provide Spend Analytics reporting support for clients as needed Maintenance of I2P process documentation Cleansing and maintaining data to ensure accuracy Managing data ingestion and reporting schedules

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Do

1. Design and Develop solutions as per client’s specifications

• Work on different softwares like CAD, CAE to develop appropriate models as per the project plan/ customer requirements
• Test the protype and designs produced on the softwares and check all the boundary conditions (impact analysis, stress analysis etc)
• Produce specifications and determine operational feasibility by integrating software components into a fully functional software system
• Create a prototype as per the engineering drawings & outline CAD model is prepared
• Perform failure effect mode analysis (FMEA) for any new requirements received from the client
• Provide optimized solutions to the client by running simulations in virtual environment
• Ensure software is updated with latest features to make it cost effective for the client
• Enhance applications/ solutions by identifying opportunities for improvement, making recommendations and designing and implementing systems
• Follow industry standard operating procedures for various processes and systems as per the client requirement while modeling a solution on the software

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2. Provide customer support and problem solving from time to time

• Perform defect fixing raised by the client or software integration team while solving the tickets raised
• Develop software verification plans and quality assurance procedures for the customer
• Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency
• Deploy programs and evaluate user feedback for adequate resolution with customer satisfaction
• Comply with project plans and industry standards

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3. Ensure reporting & documentation for the client

• Ensure weekly, monthly status reports for the clients as per requirements
• Maintain documents and create a repository of all design changes, recommendations etc
• Maintain time-sheets for the clients
• Providing written knowledge transfer/ history of the project

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Deliver