Leads the strategic vision and roadmap for a digital product or products within a specific business area, demonstrating a deep understanding of the digital product(s). Digital products may have enterprise-wide implications.
Responsibilities:
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Leads digital product management activities for multiple
- digital product teams towards best practices and learnings.
- products, or one strategic product.
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Collaborates with cross-functional teams to create best practices that drive significant change to the client experience
- Ensures delivery of messaging, communication, and customer outreach as necessary.
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Partners with stakeholders to resolve production and implementation issues in a timely manner and supports/drives escalations where required to enable rapid delivery products.
- Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.
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Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
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Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
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Participates in special projects and performs other duties as assigned.
Qualifications:
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Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
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Minimum of five years related work experience. Two years of leading large cross-functional teams on major organizational projects preferred.
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Leads the planning, development and implementation of new Coaches'
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.