Product Support & Reliability Engineer- Powertrain

About MBRDI

Mercedes-Benz Research and Development India (MBRDI), headquartered in Bengaluru with a satellite office in Pune, is the largest R&D center for Mercedes-Benz Group AG outside of Germany. Our mission is to drive innovation and excellence in automotive engineering, digitalization, and sustainable mobility solutions, shaping the future of mobility.

Job Description:

• Provide technical solutions for complex vehicle functional issues to global field technical support engineers
• Plan & execution for ensuring faster issue resolution & reducing warranty costs
• Identify the potential product issues based on vehicle diagnostic & warranty data
• Serve as the after-sales technical representative in product issue resolution with other stakeholders (Development/Quality/Production/Aftersales/Certification)
• Prepare technical/commercial impact of product issues for technical meetings with stakeholders
• Represent after-sales in cross-functional management meetings

Expected Skill set :

• Strong technical expertise in modern vehicle powertrain systems (EV/PHEV/ICE) & complex vehicle issue troubleshooting experience
• Proficiency in interpreting wiring diagrams, hydraulic circuit diagrams & component removal/refitment instructions
• Understanding of OEM after-sales service processes & standards
• Excellent analytical skills & critical thinking for assessing and resolving technical issues
• Collaborative approach with good communication & stakeholder management skills

Why Join Us?

• Be part of a purpose-driven organization that is shaping the future of mobility
• Work on cutting-edge technologies and global projects
• Thrive in a collaborative, diverse, and inclusive environment
• Access world-class infrastructure and continuous learning opportunities

Equal Opportunity Statement

At MBRDI, we are committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of gender, background, or ability.