Product Trainer-ME

PRODUCT TRAINER – ME

Qualification:

• Bachelor’s Degree in Business Administration, Economics, Engineering
• 3+ years of experience in similar positions
• Excellent verbal and written skills in English and Arabic.
• Excellent communication and presentation skills.
• No restriction for traveling and staying for a long/short time abroad.
• Understanding needs of the customer.
• Having desire to do outstanding jobs.
• Building collaboration.
• Clear in communicating thoughts and ideas.
• Using required office programs in advance level.

Job Description:

• Design and deliver training programs (online, offline - for big audience and in point of sales for smaller groups) for owned promoters’ teams, retail partners, and employees.
• Design and update training calendar including all types of trainings, product launches and other events and activities.
• Collaborate with PM and PD teams to gain deep product knowledge and translate technical specifications into user-friendly content.
• Create training materials including manuals, videos, presentations.
• Conduct product demonstrations for owned promoters’ teams, retail partners, and employees.
• Maintain up-to-date knowledge of the full product portfolio, including new releases and updates.
• Maintain up-to-date knowledge of the competitors’ products, features and technologies as well as end-consumers’ demands.
• Evaluate training effectiveness and make improvements based on feedback and performance metrics.
• Support product launches by training key stakeholders on new features and functions.

Daily Training

• Do training every day in shops and in the field for promoters and salespeople.
• Make sure they know the product details, main selling points, and what makes it better than others.
• Practice with them using role-play and real examples on how to talk to customers.
• Check where they are weak by watching them in the market and during visits.
• Take feedback from shops and change the training when needed.
• Adjust training style based on shop, city, or staff level.

Training Materials

• Keep training files, videos, and guides always updated.
• Change the content when there is a new product or campaign.
• Share materials in both paper and digital so it’s easy for everyone to use.

Training Results

• Compare promoter sales before and after training to see the improvement.
• Check who attends training and how many shops are covered.
• Share weekly or monthly simple reports about training results.

The role will be reporting to Retail Marketing Manager of ME region.

What You'll be Joining

Midea Consumer Appliances FZCO is a Regional Head Quarter of Midea Group, a rapidly growing Fortune 500 company, with humanizing-technology and provide customized solutions based on our deep understanding of human nature, enabled by the joint forces of 55 years manufacturing excellence and global leading robotic and automation technology.

The RHQ is based in Dubai where we house the most iconic brands from Midea Group portfolio: Midea, Toshiba, Eureka, and Master Kitchen. Our operational territory expands from the Europe, Middle East, Africa, CIS.

Being experts in Home Appliances, we continue to create, develop, and evolve our solutions with one commitment only: “To deliver the best products and services to our customers”. We are proud of our agile, strong, and creative team who drive our growth.

We constantly identify, recruit, cultivate and promote talents who are bold and have international vision. We strongly believe everyone has unlimited potential and in the power of innovation.

With Midea Consumer Appliances FZCO you will receive lifelong training, the opportunity to grow professionally and personally, and you will work with and learn from the most dedicated and supportive teams imaginable. Talent is at the center of everything we do, join us and let’s grow together.

• Get to know more: https://www.midea-group.com/