Professional Services Coordinator

Professional Services Coordinator – Kentwood, MI

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Professional Services Coordinator to join our Transportation Technologies team in Kentwood, MI. This is a fantastic opportunity to grow a versatile career in business and corporate services.

Intertek's Transportation Technologies team offers Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enables our customers to power ahead safely. Our automotive, battery and energy storage, and related transportation industry testing and certification expertise is recognized by leading manufacturers worldwide for evaluating how their products and services meet and exceed quality, safety, sustainability and performance standards. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The Professional Services Coordinator is responsible for supporting departmental professional services initiatives and providing administrative support across technical, administrative, quality, and production teams.

Shift/Schedule: M-F, 8-5

What you’ll do:

• Act as liaison, coordinating legal and marketing communications with industry stakeholders
• Perform administrative duties to support the technical, administrative, quality, and production departments
• Track and respond to customer support/information inquiries
• Coordinate and draft communications and manage documentation of customers' inquiries
• Other duties as assigned

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Minimum Requirements & Qualifications:

• High school diploma or equivalent.
• 1+ years successful experience utilizing Windows, Microsoft Word, and Excel.
• Proven ability to independently plan, organize, and complete projects within established standards, objectives, and time frames.
• Ability to work in a fast-paced, multi-tasking environment with shifting priorities and demanding deadlines.
• Ability to communicate and interact effectively in verbal, written, and presentation formats.
• Must be detail-oriented and able to effectively prioritize and organize workload, with efficient time management skills.
• Must be customer focused and quality-driven.
• Must possess the fundamental technical and administrative skills required to perform the job duties
• Ability to sit and work on a computer for prolonged periods of time.
• Physical dexterity to perform the clerical functions which are inherent to the position, such as: data entry via computer keyboard, writing, operating a telephone, and filing
• Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

#LI-JC1

The Transportation Technologies team provides the transportation industry with the confidence that its products and services meet required safety and quality standards. The team’s services cover advisory, auditing, certification, inspection, outsourcing, quality assurance, testing, training, and more for automotive, aerospace, marine, rail and more.Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.