Program Analyst - Contracts

Job Summary

We offer competitive salary, great benefits, and work that matters to our community.

The Organization: The Seattle Housing Authority (SHA) is a growing, innovative, and mission-driven organization. Our main office is located in vibrant Lower Queen Anne, with field offices across Seattle. We are committed to expanding housing opportunities and strengthening communities throughout the city.

With a dedicated team of over 850 employees, SHA fosters a supportive, dynamic workplace where collaboration and professional growth are valued. Our staff has made us a nationally recognized leader in affordable housing and community development.

We offer competitive compensation, flexible work arrangements, professional learning opportunities, and active employee resource groups. SHA values your unique background and perspective - we encourage you to apply even if you don’t meet every listed qualification. Learn more in our diversity (Download PDF reader) and application equity (Download PDF reader) statement.

The position: We are hiring for a Program Analyst position. The role involves analyzing programs, processes, procedures, and business needs. You will contribute to business decisions by planning and monitoring organizational performance to meet program goals and objectives. The Program Analyst II will support Business Intelligence (BI) needs by implementing and maintaining BI solutions for key strategic and operational initiatives. This position requires collaboration with IT, other technical teams, and business stakeholders to ensure end-user needs for BI solutions are met.

Application Tips:

• Update the Work Experience and Education sections with your most current information. Note: SHA does not accept external attachments such as resumes or cover letters.
• Complete the Agency-Wide questions. Even if you’ve applied to SHA before, please review and update your responses.
• Respond to any Supplemental Questions, if applicable.

The ideal candidate has:
Education:

• Bachelor’s degree in business, finance, government, public administration, or similar
• 2–4 years of experience in a compliance role interacting with complex regulatory structures or similar
  • Equivalent combinations of education, training, and experience may be considered

Core Knowledge and Abilities:

• Analytical Skills: Ability to assess organizational challenges, conduct management studies, and recommend effective solutions.
• Technical Proficiency: Familiarity with federal housing program compliance and voucher programs. Project management familiarity.
• Communication & Training: Skilled in clear verbal and written communication, program development, and delivering training.
• Collaboration & Leadership: Capable of leading meetings, managing timelines, and building strong working relationships with diverse stakeholders.

What will you do?

• Work as part of the Housing Choice Voucher compliance team to ensure regulatory compliance of the project-based program
  • Act as primary expert on project-based compliance issues
  • Stay up to date on compliance changes
  • Maintain compliance portions of an overall project-based program manual documenting policies and procedures
• Monitor Project-Based Voucher contract compliance with external partner agencies
  • Conduct rotating on-site contract monitoring visits and produce reports on results
  • Monitor long term vacancies and inspection non-compliance at partner housing projects
  • Follow up on contract non-compliance with internal and external leadership
• Conduction compliance trainings for new partner agencies and staff to address common compliance concerns. Periodically update trainings based on results of contract monitoring activities.
• Maintain a comprehensive schedule of contract renewals and rent increase processes. Complete renewals and rent increases in cooperation with project-based voucher occupancy team.
• Monitor and maintain contract files in compliance with federal laws and regulations. Ensure all contract actions are filed in secure file storage system.
• Build strong relationships with outside housing partners as a first call resource on contract compliance concerns.
  • Participate in regular partner town hall meetings
  • Engage partners on difficulties fulfilling contract requirements with a solution oriented mindset
• Initiate new project-based voucher contracts adhering to environmental review and subsidy layering requirements.
• Work closely with project-based occupancy team to facility occupancy work downstream from Program Analyst.
• Provide detailed program data for yearly MTW Annual Plan and MTW Annual report.

For additional information on the job, please see the full job description.

The Location: 101 Elliott Ave W, Seattle, WA 98119

Why Should You Apply?

• Competitive Salary
• Comprehensive Benefits
  • Medical, dental, and vision insurance
  • Public Employees’ Retirement System (PERS)
  • Generous paid leave and holidays
• Work-Life Balance
  • Reasonable hours
  • Opportunity for part-time remote work (dependent on the position)
• Professional Development
  • On-the-job training and growth opportunities