Program Assistant

Job Summary
The Digital Rights & Open Technology Program Assistant is a highly organized, detail-oriented, and mission-aligned member of the Exchange Point team who will support our growing portfolio of initiatives across digital rights, AI governance, technical standards engagement, and community-building projects.

We seek a dynamic and dedicated Program Assistant to join our team and help drive impactful global portfolio. In this role, you will support the development, implementation, and coordination of complex projects. This position is for someone who wants meaningful exposure to global technology policy and infrastructure work.

Your enthusiasm and organizational skills will be key in coordinating activities, managing contractors, and ensuring the successful delivery of programs that make a real difference. This paid position offers an exciting opportunity to develop your leadership abilities while contributing to meaningful social change.

The Program Assistant will work closely with leadership to support operations, communications, events, writing and research.

Responsibilities

Program & Project Support

• Support coordination of multi-stakeholder initiatives (including standards bodies, civil society coalitions, and UN processes)
• Track project timelines, deliverables, and reporting requirements
• Assist with drafting reports, meeting summaries, concept notes, and funding proposal
• Maintain organized documentation systems across projects

Event & Convening Support

• Coordinate logistics for workshops, convenings, and conference participation (virtual and in-person)
• Manage participant lists, scheduling, and follow-ups
• Support preparation of briefing materials and speaker notes

Communications & Outreach

• Assist with newsletter and content publishing (Internet Exchange and related projects)
• Draft social media posts and basic communications materials
• Help maintain contact lists and stakeholder databases

Administrative & Operational Support

• Schedule meetings across time zones
• Track invoices and support basic financial documentation
• Assist with grant reporting documentation
• Maintain internal organizational systems
• Track project timelines, deliverables, and reporting requirements
• Assist with drafting reports, meeting summaries, concept notes, and funding proposals
• Maintain organized documentation systems across projects

Experience required

• Relevant professional experience (nonprofit, research, policy, tech, or related field)
• Exceptional organizational skills and attention to detail
• Strong writing and editing ability
• Social media and digital communications familiarity
• Ability to manage multiple workstreams simultaneously
• Alignment with Exchange Point’s mission and values

Strong preference for

• Familiarity with digital rights, internet governance, AI governance, or technical standards processes
• Experience supporting grants or nonprofit programs
• Experience coordinating international meetings or working across time zones
• Comfort engaging with technical material (no engineering background required, but intellectual curiosity is important).

Exchange Point (EXP) is a 501(c)(3) nonprofit building public-interest digital infrastructure. We work at the intersection of human rights, technical standards, AI governance, encryption, and the open social web. We operate at the infrastructure layer of the internet — where standards, governance, and technology intersect. The Program Assistant will have exposure to high-level global processes shaping AI, encryption, and the open social web.

This is not a routine administrative role. It is an opportunity to grow inside a mission-driven organization building real alternatives to extractive technology systems.

Pay: $24.32 - $29.29 per hour

Expected hours: 20.0 per week

Benefits:

• Employee discount
• Loan forgiveness
• Professional development assistance

Ability to Commute:

• Washington, DC 20002 (Required)

Work Location: Hybrid remote in Washington, DC 20002