Program Assistant, Liberal Arts and Social Sciences

Description

We seek a full-time Program Assistant to support the daily operations of the Liberal Arts and Social Sciences (LASS) division. Reporting to the division Coordinator, the Program Assistant provides comprehensive administrative and operational support to faculty and staff, helping to ensure efficient division processes and a high level of service to students and campus partners. LASS is a large academic division, offering a broad range of courses in approximately 20 areas of study.

General responsibilities include, but are not limited to:
Provide general administrative support to division personnel:
Assist with management of Dean and Associate Dean calendars (schedule student and faculty meetings, out-of-office notification, etc.).
File, copy, distribute mail, scan documents, record and distribute meeting agendas and minutes, etc.
Provide technical support by requesting repair and maintenance as necessary.
Serve as the first point of contact for students on program-related information, answering questions regarding course offerings and scheduling.
Coordinate student course evaluations for each session, including preparation, distribution, storage, and reporting.
Maintain and order office supplies. Prepare purchase requisitions using PeopleSoft Financials and other College systems.
Collaborate with student organizations, facility scheduling, and external vendors to plan and facilitate internal and outreach opportunities that complement academic programs.
Assist with the acquisition and preparation of materials for instruction each semester.
Utilize Business Intelligence and PeopleSoft systems to generate various reports and lists for the division, including enrollment reports, class rosters, etc.
Handle and protect confidential personal data according to externally mandated rules and regulations, and institutional practices. This includes collecting and archiving final grades in a timely manner and maintaining efficient electronic and physical filing systems.
Update and maintain division webpages.

Requirements

Associate degree or appropriate experience/education
Keyboarding competency
Proficiency with Microsoft Office applications, such as Word, Excel, Outlook, and SharePoint/Microsoft Teams
Excellent written, verbal, and interpersonal communication skills
Ability to work inclusively within a diverse campus community with students, staff, and the public
Strong organizational, time management and multitasking skills; attention to detail; proofreading skills; and ability to problem-solve, work independently, and function professionally under pressure

Desired Qualifications

Work experience in a professional office or academic environment
Strong customer service background
Experience maintaining webpages
Experience with PeopleSoft applications
Ability to take initiative

Applications received by March 23, 2026 will receive priority consideration, with review of applications continuing as needed.

THIS POSITION IS BASED IN CENTRAL ILLINOIS AND ABILITY TO BE PRESENT ON-CAMPUS/IN-PERSON IS REQUIRED.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Heartland Community College is an equal opportunity institution.

HCC values equity, diversity and inclusion. We create a collegial and welcoming culture by taking collective responsibility in the creation, protection, and enhancement of an equitable, diverse, and inclusive campus community.