Program Coordinator

Job Description

Compensation Range: $67,500 - $72,500 yearly commensurate with experience.

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview:

In collaboration with the Mayor’s Office of Criminal Justice (MOCJ), the Housing Works Justice Initiatives Department launched a pilot program, CREATE: Cannabis Reentry Employment Assistance and Training Experience Program, that is designed to provide individuals 21 years of age and older with previous justice-involvement with specialized classroom and on-the-job training to prepare individuals for a career in the newly emerging Cannabis Retail industry. It is an eight-week, paid training program that includes two-weeks of classroom training and six-weeks of on-the-job training in a designated NYC licensed cannabis dispensary.

Reporting to the Vocational Program Manager, the Program Coordinator will be primarily responsible for overseeing the day-to-day operations of the program, leading communications and collaboration with key stakeholders, develop and maintain partnerships with licensed dispensaries and other retailers in the sector, provide supervision to the Internship Supervisor and Case Manager and oversee quality assurance and quality improvement efforts. Candidates for the Program Coordinator position will ideally have experience working with individuals, or communities, impacted by the criminal legal system, knowledge of the retail or cannabis industry, skilled in providing workforce development or employment readiness services and a passion for participating in the development of this newly emerging sector.

Responsibilities:

Primary:

• Oversee the day-to-day operations of the CREATE Program.
• Provide supportive, consistent supervision with the Internship Supervisor and Case Manager.
• Develop and maintain relationships and partnerships with licensed dispensaries and other industry employers.
• Participate in program outreach activities such as provider presentations, tabling events or other networking activities.
• Lead liaison between Housing Works and key stakeholders and funders.
• Enhance and revise classroom training curricula and materials to ensure information is up-to-date with industry standards.
• Work closely with program and department leadership to develop and implement quality standards.
• Ensure the program is compliant with internal and external standards.
• Engage and lead quality improvement activities.
• Provide crisis intervention as needed.
• Facilitate team meetings.
• Increase awareness cross-agency regarding CREATE Program services and mission.
• Submit weekly, monthly and quarterly reports timely.

Secondary:

• Provide culturally competent services in accordance to Housing Works policies and practices.
• Promotes Housing Works core values consistently.
• Ability to work with clients with diverse clients with varying levels of service needs.
• Works collaboratively with other team members within the Justice Initiatives Department and cross-agency.

Other functions that may be required with this position include:

• Attend and participate staff meetings and trainings as scheduled.
• Responsiveness to emails, texts and phone calls.
• Ability to adapt and successfully uphold job functions in a full remote workforce or hybrid in-person remote workforce environment.
• Adhere to remote workforce policies, procedures and protocols.

Job Requirements

• Bachelor’s Degree required in social services, psychology, social work or other related field.

The following are qualifications and requirements of the position:

• Minimum 3 years experience in the legal cannabis sector.
• Experience working with justice-impacted individuals, as well as substance use and mental health issues.
• Strong written documentation and communication skills
• Good problem-solving skills and ability to work autonomously
• Microsoft Office Suite, particularly Excel, required
• Experience utilizing EMR systems.

The following additional competencies are viewed as important to success in this position:

• Preferably bi-lingual in Spanish.
• Excellent written and oral communication skills.
• Excellent or proficient technical skills to perform tasks related to Microsoft Office, email and case management systems.
• Ability to work independently and collaboratively with the team.
• Dependability and reliability to arrive and depart timely for scheduled shift.
• Ability to frequently travel within the boroughs via public transportation.

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.