Program Manager

Key Accountabilities

Role Purpose

Responsible for managing the overall ICT Program Management Office function which includes the overall management of the budget, procurement and commercial functions of the organisation as well as the establishment of program governance processes & controls for effective management of IT Projects and Programs in alignment to the organisations ICT strategic objectives.

KEY ACCOUNTABILITIES & ACTIVITIES

Budget, Procurement & Commercial Management

Lead annual budget planning exercise in coordination with various stakeholders including senior management, team leads and external stakeholders

Review budget computations and estimations specific to projects and programs within the procurement process.

Oversee the management & monitoring of the ICT Budget practices across all programs

Develop overall financial controls and measurements to monitor budget utilization

Work with IT Senior Management & Team Leads to ensure project budgets are properly estimated and controlled

Oversee the management & monitoring of procurement plans, tendering progress and ensuring renewals are occurring in a timely manner in alignment with estimated budgets and operational demands

Oversee the management & monitoring of the commercial function of all contracts, work orders & invoicing

Collaborate with stakeholders, internal and external such as MSY, MCIT, and MoF and provide regular program wide updates, risks, budget, consumption etc.

Project and Program Management

Anchor development of program and project governance practices and ensures adherence across programs and projects

Define, maintain and refine the IT program / project Performance Metric & Measurement and program compliance standard processes

Create and maintain program and project health assessment practices

Resource Management

Maintain and monitor the information of the current resource usage across programs and projects

Forecast the future resource needs

Assist senior management in resource planning activities. Highlight the resourcing risks to plan timely mitigation

Assist program/project managers in the allocation of resources to meet work fluctuations and budget and time constraints in the delivery process

Risk Management

Identify and escalate program wide issues to senior management including risks related to budget, procurement, commercial or contractual aspects

Collaborate with internal and external stakeholders to communicate and timely resolve commercial and procurement-related risks.

Management Reporting

Provide regular and timely reports to the senior management and relevant external stakeholder on all the above functions

Develop effective reporting mechanisms for assisting program and project managers in reporting the status and health of their programs/projects

People Management and Succession Planning

Manage the PMO team members, assign & track tasks as well as providing guidance & input to the team