The role provides strategic & operational analysis in support of complex business initiatives at scale for Oracle Health Foundations Operations & Analytics functions, but includes:
Team Focus:
- Data Management, Governance, and Quality programs
- BI & Analytics to support Change, CAPA/Problem Management, OpsBar, Ops Maturity, Incident Management, and other Executive facing analytics
- POC / MVP programs to leverage AI/ML/LLM to drive business value from structured and unstructured data
- Defining business KPIs and Metrics to enable leadership decisions through data
- Process improvement initiatives in Oracle Health Operations
Functional Areas:
- Take large, complex projects and break them down into manageable milestones and deliver against tight deadlines
- Gather complex, sometimes unstructured, data inputs from multiple sources (both internally and externally) and identify new data sources that will enhance business outcomes and support strategic and tactical objectives
- Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.
- Build relationships and collaborate globally with stakeholders and partners to deliver outcomes across the organization, ensuring a shared understanding of progress and performance
- Ensure that stated and unstated goals, business issues, concerns and priorities are surfaced and understood
Key Responsibilities
- Lead and mature the Data Governance & Quality program, ensuring consistent trustworthy data models and analysis across Oracle Health Foundations.
- Lead the development lifecycle for new Executive facing analytics in the areas of Change, Problem (CAPA), Incident, Maturity, and Support pillars
- Partner with Operations pillar programs (Change, Problem, OpsBar, Ops Wellness, Post-Incident Review) and platform teams to drive automation and improve overall data quality and availability.
- Develop BI, Data Engineering, and Analytics Standards, across the team and organization.
- Drive programs to enable ‘self-service’ reporting/dashboards utilizing standard data models, documentation, and data catalogue.
- Facilitate cross-functional reviews with leadership to ensure high-risk or recurring issues are addressed through structured improvement plans.
- Track and report program health, trends, and outcomes to executive stakeholders, identifying systemic risks and opportunities for process optimization.
- Partner with Quality, Change Management, and Service Reliability teams to embed preventive controls and promote a culture of continuous improvement.
 
Required Qualifications
- Bachelor’s degree in Engineering, Business, or a related field (or equivalent experience).
- 7+ years of experience in program or process management within software, healthcare, or regulated environments.
- Demonstrated expertise in data management, data analysis, technical program management, and leadership engagement.
- Previous experience build and/or managing a data quality and governance function
- Working knowledge of Oracle cloud native BI/Analytics tools
- Strong analytical and problem-solving skills with ability to synthesize complex data into actionable insights.
- Excellent communication, facilitation, and stakeholder management skills across technical and leadership audiences.
 
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