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JOB SUMMARY
Performs routine consultative services and technical assistance work. Work involves assisting with planning, developing, and implementing an agency program; and providing consultative services and technical assistance to program staff, government agencies, community organizations, and the public. Works under moderate supervision with limited latitude for the use of initiative and independent judgment.
ESSENTIAL FUNCTIONS
A. Interviews newly received inmates to gather sociological data; identifies inmates that are known or suspected gang members or inmates with enemies on assigned units; makes recommendations to ensure appropriate housing; and compiles information to make appropriate unit custody, housing, and general activity plan assignments.
B. Performs advanced technical assistance work for an agency program; interprets and disseminates information concerning agency programs and procedures; and coordinates work with organizational units of the agency.
C. Develops administrative and technical assistance policies and procedures; responds to inquiries regarding technical program and administrative regulations, policies, and procedures; assists in researching technical issues; and participates in program planning and implementation.
D. Prepares, edits, and distributes correspondence, reports, studies, forms, and other documents; compiles and edits data for graphs, charts, and databases, makes calculations, and prepares summaries and reports; and develops and maintains filing, record keeping, and records management systems.
E. Trains technical and administrative support staff in intake program operations and activities. * Performs a variety of marginal duties not listed, to be determined and assigned as needed
MINIMUM QUALIFICATIONS
A. Education, Experience, and Training
1. Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Criminal Justice, Counseling, Social Work, Psychology, Sociology, Education, or a related field preferred. Each six months of experience as described below in excess of the required one year may be substituted for fifteen semester hours from an accredited college or university.
2. One year full-time, wage-earning customer service, clerical, administrative support, technical program support, or criminal justice experience.
3. Computer operations experience preferred.
4. Case processing, report writing, or interviewing experience preferred.
B. Knowledge and Skills
1. Knowledge of office practices and procedures.
2. Knowledge of business terminology, spelling, punctuation, and grammar.
3. Knowledge of applicable state and federal laws, rules, regulations, and statutes.
4. Knowledge of agency intake procedures preferred.
5. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
6. Skill to communicate ideas and instructions clearly and concisely.
7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
8. Skill to review technical data and prepare technical reports.
9. Skill in the electronic transmission of communications.
10. Skill in the use of computers and related equipment in a stand-alone or local area network environment.
11. Skill to train others.
12. Skill to type 45 words per minute (with no more than 10 errors) preferred.
13. Skill to interpret and translate Spanish to English and English to Spanish preferred.
ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dictation equipment, microfilm reader and printer, dolly, and automobile.
Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete
If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
Only candidates selected for an interview will be contacted.
*Outside applicants will be required to submit to pre-employment drug testing as a condition of employment. *
Questions regarding this posting may be directed to:
Shelbie Morrow
Human Resources Headquarters
2 Financial Plaza, STE 600
Huntsville, TX 77340
PH (936) 437-4106
EMAIL hr.selectionsteam3@tdcj.texas.gov
The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met.
Military Crosswalk Guide - Prepared by the State Auditor's Office
The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. You may make copies of this application and enter different position titles, but each copy must be signed. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.
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