Program Specialist - Non-Clinical Healthcare Programs

LACKAWANNA COLLEGE HAS BEEN VOTED ONE OF THE

“BEST PLACES TO WORK IN PA” FOR 2014, 2015, 2016, 2017, 2019, 2020, 2023, 2024, and 2025!

Lackawanna College is a private, accredited college serving the people of Northeastern Pennsylvania. Our main campus is located in downtown Scranton, and our footprint includes satellite centers in 10 locations around Pennsylvania!

Our mission is to provide a quality education to all persons who seek to improve their lives and better the communities in which they live. We provide our students with a direct path to a bachelor’s degree, associate degree, or one of many different professional certifications. Additionally, our Continuing Education department helps put the people of Northeastern Pennsylvania back to work with modern career skills. Lackawanna is also one of the most cost-efficient regional higher education institutions.

If our mission inspires you, and you are willing to go the extra mile to help our students succeed, please feel free to apply for this or future employment opportunities for which you meet the minimum qualifications. Please know that only the candidates who meet the minimum qualifications can be considered, and only those selected for interviews will be contacted by a college representative. No phone calls, please.

ESSENTIAL FUNCTIONS, PRIMARY RESPONSIBILITIES AND OBJECTIVES:

The Program Specialist – Non-Clinical Healthcare Programs is responsible for supporting the Program Director Non-clinical healthcare programs (“Director”) to help ensure the program is successful. This position requires excellent interpersonal communication skills, ability to multi-task, strong leadership abilities, and good time management and organizational skills. The Program Specialist – Non-Clinical Healthcare Programs position is a non-tenure track position.

This position is visible to the entire College community and to the public at all levels and routinely interacts with all constituent groups of the College as well as prospective students.

This position is primarily remote, however, in person attendance may be required in limited circumstances.

ESSENTIAL FUNCTIONS:

• Assume teaching duties as assigned by the program director within the Non-Clinical Healthcare Programs program as a core program staff member.
• Provide tutoring assistance to students that require it as assigned.
• Prepares students for success in program progression (including but not limited to advising), obtaining employment upon program completion, and/or continuing their education.
• Assist the Director in the developing of, conducting, coordinating, and evaluating the experiential learning opportunities related to the Non-Clinical Healthcare Programs.
• Maintain current industry-specific knowledge and educational methodology through continuing professional development.
• Participate in curriculum design and ongoing curricular assessment of the programs, aligning with CAHIIM standards for HIT.
• Involvement in all areas of student and program assessment from admission to post graduation as outlined in the program assessment plan.
• Serves on College committees as needed.
• Participates in activities that facilitate professional expertise in the areas of administration, teaching and maintenance of Non-Clinical Healthcare Programs competence.
• Assists in publicizing and disseminating information about the Non-Clinical Healthcare Programs.
• Assist Director with measuring student attainment of program competencies and outcomes.
• Participates in Lackawanna College professional development opportunities, including CTL and adjunct professional development training.
• Performs other duties, responsibilities, and special projects, as assigned.

KEY COMPETENCIES:

• Demonstrated successful classroom experience at the two- or four-year college level using engaging, meaningful lessons and assessments, and comfort with including technology in the classroom.
• Maintains current and comprehensive knowledge of the healthcare profession.
• Excellent interpersonal skills necessary to maintain effective working relationships with students of diverse academic, socioeconomic, cultural, and ethnic backgrounds.
• Knowledge of current trends in post-secondary education and a willingness to incorporate them into lessons, materials, and assessments.
• Proficient computer skills.
• Excellent oral and written communication skills.
• Proven ability to think and work strategically, and to view processes from a holistic perspective.
• Must be able to function and work independently in a fast-paced environment.
• Excellent collaboration and customer service skills.
• Displays competence, professionalism and pride in being an employee of this institution.
• Support the College's Mission, particularly in administering the responsibilities of the department.
• Proven initiative and resourcefulness.
• Ability to work independently and conscientiously.
• Sound judgment and excellent decision-making skills.
• Ability to work flexible hours based on the needs of the College. Evenings and weekends may be required in support of events and activities.

EDUCATION:

• R/HIT and/or R/HIA certification required
• Master’s degree in healthcare (Healthcare Administration, Health Informatics, etc.)

EXPERIENCE:

• A minimum of 5 years of industry experience preferred.
• Demonstrated experience developing/revising curriculum preferred.
• Teaching online preferred.

PHYSICAL REQUIREMENTS:

• Position will require the ability to frequently reach, stand, walk, bend, twist, grasp, sit, talk, hear, see, climb and perform repetitive motions.
• Position will require the ability to lift and carry items up to 20 pounds, and push/pull items weighing up to 50 pounds.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Applications will only be accepted via online method by clicking the link below. Deadline for applications, June 26, 2026. No phone calls, please.

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=9d114fa5-887f-4687-9b71-ee538589a4bb&ccId=19000101_000001&jobId=568249&lang=en_US&source=CC2

In compliance with Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and all other applicable non-discrimination laws, Lackawanna College does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, age, disability, veteran’s status, or genetic information in its educational programs and activities, admissions, and with regard to employment.

Lackawanna College is an accredited, private, non-profit educational institution providing opportunities for career and personal development within selected associates degree, certificate and continuing education program.