Program Supervisor I - Volunteer Services - Chaplaincy and Volunteer Services (024793)

JOB SUMMARY

Performs routine administrative and supervisory program work. Work involves assisting in establishing program goals and objectives; assisting in developing program guidelines, policies, and procedures; assisting in developing schedules, priorities, and standards for achieving program goals; assisting in evaluating program activities; and supervising the work of others. Works under moderate supervision with limited latitude for the use of initiative and independent judgment.

ESSENTIAL FUNCTIONS

A. Assists in planning, implementing, and monitoring program activities and services; and assists in developing program policies, procedures, standards, and manuals in accordance with program objectives and goals.

B. Assists in studying and analyzing volunteer operations data and services and prepares reports of findings and recommendations; assists in conducting reviews to determine compliance with performance requirements, laws, regulations, policies, and procedures; and assists in the preparation of administrative reports, studies, and specialized research projects.

C. Confers with program staff in determining trends and resolving technical problems; and confers with community and professional groups to coordinate, implement, and improve the volunteer program.

D. Supervises the work of others; and provides training and technical assistance in the program area.

E. Performs criminal information searches and retrieval using Texas Department of Public Safety criminal history system access.

• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

MINIMUM QUALIFICATIONS

A. Education, Experience, and Training

1. Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Business Administration, Criminal Justice, Behavioral Science, or a related field preferred. Each year of experience as described below in excess of the required three years may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis.

2. Three years full-time, wage-earning program administration, offender case management, counseling, criminal justice, or technical program support experience.

3. Experience in the supervision of others preferred. * Must have or be able to obtain a certificate of course completion for the Texas Law Enforcement Telecommunications System (TLETS) policy and procedures training from the Texas Department of Public Safety within six months of employment date. Must meet and maintain TLETS access eligibility for continued employment in position. For details see: http://www.tdcj.texas.gov/divisions/hr/hr-home/tletseligibility.html

B. Knowledge and Skills

1. Knowledge of the principles and practices of public administration and management.

2. Knowledge of local, state, and federal laws, rules, regulations, and statutes related to the program area.

3. Knowledge of program management processes and techniques.

4. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.

5. Skill to communicate ideas and instructions clearly and concisely.

6. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.

7. Skill to interpret and apply rules, regulations, policies, and procedures.

8. Skill in the use of computers and related equipment in a stand-alone or local area network environment.

9. Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs.

10. Skill in administrative problem-solving techniques.

11. Skill to review technical data and prepare technical reports.

12. Skill in public address.

13. Skill to develop and evaluate policies and procedures.

14. Skill to gather, assemble, correlate, and analyze facts to devise solutions to problems.

15. Skill to supervise the work of others.

ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION

A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.

B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.

C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.

Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete

If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Only candidates selected for an interview will be contacted.

*Outside applicants will be required to submit to pre-employment drug testing as a condition of employment. *

Questions regarding this posting may be directed to:

Shenesia Jenkins
Human Resources Headquarters
2 Financial Plaza, STE 600
Huntsville, TX 77340
PH (936) 437-3069
EMAIL HR.selectionsteam1@tdcj.texas.gov

The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

Military Crosswalk Guide - Prepared by the State Auditor's Office

Texas State Auditor's Office - Job Descriptions

The State of Texas is an Equal Opportunity Employer and does not discriminate on the
basis of race, color, national origin, sex, religion, age or disability in employment or the
provision of services. You may make copies of this application and enter different
position titles, but each copy must be signed. Resumes will not be accepted in lieu of
applications, unless specifically stated in the job vacancy notice.