Project Coordinator

Timings:
7 pm to 4 am (Winters)
6 pm to 3 am (Summers)

Summary:
The Project Coordinator will collaborate with departments to ensure a streamlined, high-standard work environment. Develop and manage project plans, schedules, and documentation. Maintain clear communication with the team and clients, ensuring alignment on project requirements and progress. Provide regular status updates to Operations and oversee all project-related correspondence.

Responsibilities:

• Liaise with various pertinent departments to establish an environment that is both efficient, enjoyable, and aligned with our company's high standards
• Create and oversee project work plans, schedules and work hours
• Familiarize yourself with company procedures, software tools, and policies to enhance your ability to support the Project Manager and the team effectively
• Distribute relevant information during the project lifecycle with Kloud 7 team and the customer
• Create and maintain comprehensive project documentation, plans and reports during the project lifecycle
• Collaborate closely with the Project Team to gain insights, recognize, and precisely define project requirements, scope, and objectives
• Analyze and monitor project progress, handle risks, issues and opportunities that arise during project deployment
• Ensure customer satisfaction and work performed is in accordance with the defined standards
• Communicate project status update to the Operations on regular basis
• Oversee project correspondences, prepare, and review project related emails, letters, meeting minutes and other documents

Procurement & Inventory Management:

• Assist in the procurement equipment / supplies for projects, service tickets and company device Inventory
• Aide in conducting inventory audits on weekly and bi-monthly basis of Kloud 7 equipment, supplies and tools.
• Maintain a record of all the equipment / supplies that has been Checked In / Checked Out of the Inventory

Billing / HelpDesk Support:

• Help Prepare and send billing report to Finance on monthly basis
• Send reminders and provide support to customers for monthly payments
• Help Manage scheduling for all support activities
• Process service additions and service downgrade requests

Requirements:

• Education: A bachelor's degree in a related field such as business administration, project management, or a relevant area.
• Organizational Skills: Ability to organize and prioritize tasks, manage time efficiently, and handle multiple projects simultaneously.
• Communication Skills: Strong written and verbal communication skills are crucial for interacting with team members, stakeholders, and clients.
• Problem-solving Abilities: Being able to identify and resolve issues that arise during the project lifecycle.
• Attention to Detail: Even minor errors can impact project outcomes, so attention to detail is vital.
• Teamwork: Ability to collaborate effectively with cross-functional teams and departments to achieve project goals.
• Basic Project Management Knowledge: Familiarity with project management methodologies, tools, and software can be beneficial. This includes understanding project schedules, budgets, and resource allocation.
• Analytical Skills: Capability to analyze project data, assess risks, and make data-driven decisions.
• Adaptability: Projects can change rapidly, so being adaptable and flexible in response to changing priorities or unexpected situations is essential.
• Software Proficiency: Familiarity with project management software (e.g., Microsoft Project, Asana, Trello) and other office productivity tools (e.g., Microsoft Office Suite, Google Workspace).
• Customer Service Orientation: Providing support to clients or stakeholders may be part of the role, so having a customer-focused mindset can be beneficial.

Job Type: Full-time

Application Question(s):

• Are you comfortable with working on-site (E-11/2) from 6:00 pm till 3:00 am, if Yes apply then only?

Work Location: In person