Project Coordinator

Restoration Relief is a growing family-owned business established in Lancaster County providing restoration services to our customers in need of property damage assistance. We value our employees and take pride in the work we accomplish as a team serving people.

We are seeking to add a full time Project Coordinator (PC) to join our team. This position will give you the opportunity to serve with us from that first phone call with a customer asking for our help, through the restoration process, to the final check in at the end of the project. PC’s put our foundation of trust in place by answering quickly, compassionately, with integrity and by helping our customers feel a bit of relief from the burdens and uncertainties they are encountering.

PC Daily responsibilities include:

• Answering, comforting and assisting customer calls needing assistance for various types of property damage
• Assist Project Manager and Estimator with administrative tasks
• Creating contracts and change orders, recording information as the job progresses
• Managing project A/R by communicating with customer, insurance companies, mortgage companies and AR Manager
• Creating & sending invoices and follow up for payment
• Attend weekly meetings with assigned project team, update operating system and track notes for all projects

PC Qualifications

• Good attitude and work ethic
• Excellent communication and customer service skills; both written and verbal
• Capacity to work independently in the office while communicating with field team members and customers
• Computer skills; ease of learning and troubleshooting new systems
• Solid understanding of project accounting
• Ability to work under high levels of activity and prioritize accordingly
• Two-year experience working in related field; but not mandatory

Our Benefits

• Paid time off
• Holiday Pay
• Health Insurance Reimbursement Package
• Matching simple IRA
• Company cell phone
• Company clothing
• Bonus opportunity for referrals