Project Coordinator-Restoration Emergency Services

Benefits:

• Health insurance
• Paid time off
• Training & development

Position: Project Coordinator-Restoration Emergency Services

Position Overview

As a Project Coordinator, you will play a critical role in supporting project execution and client satisfaction. You’ll assist with job file management, customer communication, scheduling, and coordinating with field teams. You’ll also help manage billing processes including accounts receivable (AR) and accounts payable (AP).

Key Responsibilities

Coordinate day-to-day project administration for emergency restoration jobs

Maintain accurate, organized digital and physical job files

Handle AR/AP tasks including invoice generation, payment follow-ups, and vendor payments

Answer and route customer care calls; provide updates and ensure satisfaction

Communicate and collaborate with field crews, estimators, and third-party vendors

Schedule inspections, follow-up visits, and job completion activities

Prepare internal reports and assist with insurance documentation

Support the team in ensuring jobs are completed on time and within budget

Qualifications

2+ years experience in project coordination, administrative support, or customer service

Prior experience in restoration, construction, or emergency services a plus

Working knowledge of AR/AP processes

Strong computer skills (Microsoft Office, QuickBooks, or restoration-specific software like Xactimate, DASH, or PSA preferred)

Excellent organizational and communication skills

Ability to multitask in a high-pressure, fast-paced environment

Strong attention to detail and problem-solving abilities

Collaborative mindset with a “can-do” attitude

Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore communities.