Project Director

Provide overall leadership ,governance and client advisory for FM delivery across a major project or portfolio, ensure safe, compliant, high-performing

Hard & Soft Services. The Project Director leads client engagement, contract performance, financial control, resource strategy, risk management, and

continuous improvement—ensuring outcomes align with client priorities, standards, and agreed SLAs/KPIs.

Key Responsibility:

1. Client Leadership & Governance

· Act as senior client interface; lead governance meetings; provide strategic advisory and manage high-profile/VVIP stakeholders.

· Manage the end-to-end delivery of FM consultancy projects, ensuring contractual, technical, and operational deliverables are met.

· Lead, supervise, and mentor DAB Consultants in line with the agreed organization structure

2. Mobilization & Resource Strategy:

· Lead mobilization and transition phases, define the resource strategy, support succession planning, and promote a high-performance

culture.

3. Technical & Operational Oversight

· Monitor maintenance activities across Hard Services, including HVAC, plumbing, electrical, ELV, civil infrastructure, BMS, and fire protection,

as well as Soft Services such as housekeeping, pest control, waste management, and landscaping.

· Oversee and guide FMSP and subcontractor performance across both Hard and Soft Services to ensure full compliance with contract and

statutory requirements.

· Own and review KPIs and performance metrics to monitor service delivery and drive governance processes.

· Maintain oversight of handed-over assets, lifecycle planning, inspections, and O&M and replacement strategies.

4. Standards & Compliance

· Demonstrate expertise in FM governance and compliance frameworks, including SFG20, NFPA, SBC, CIBSE, ASHRAE, BICSc and ISO stds.

· Apply strong capability in contract governance, performance frameworks, risk management, assurance/audits, lifecycle planning,

operational readiness, and VVIP/critical environment protocols.

· Implement the PMS Procedure, including recording observations and NCRs, and ensure continual improvement processes are embedded

across the project.

5. Financial & Commercial Governance: Lead budget control, forecasting, cost optimization; oversee variations, claims, approvals, and

commercial risk management.

6. Risk, Incident & BCP: Own project risk register; ensure BCP readiness, escalation protocols, and incident management; oversee lessons learned

implementation.

7. Reporting & Continuous Improvement: Deliver executive-level reports (monthly/quarterly); drive digital enablement, transformation

initiatives, and performance improvements.

EXPERIENCE

· Minimum 15+ years in Facilities Management (hard and soft services).

· At least 5–7 years in a client-side consultancy or managing agent role, working with FM contractors and multi-disciplinary teams.

· Proven track record of managing large-scale, high-profile, or VVIP facilities in government or corporate sectors.

· CAFM/CMMS: Maximo (or equivalent), Power BI, Enterprise reporting tools, Portfolio risk tools, ERP interfaces, governance systems