PMO Support Specialist – Professional Summary
I am seeking an opportunity to contribute to a dynamic Project Management Office (PMO) by developing advanced initiative‑tracking dashboards on
Odoo
, enhancing performance indicators, building effective implementation plans, and supporting organizational change readiness through training and awareness. My goal is to help strengthen strategic alignment, improve execution quality, and elevate overall organizational performance.
Key Responsibilities
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Develop initiative tracking
Dashboards
across executive, managerial, and individual levels using Odoo.
-
Review and validate
KPIs
to ensure alignment with strategic objectives.
-
Prepare clear implementation plans with timelines and defined responsibilities.
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Design and develop templates and forms that support PMO operations.
-
Create and update
Service Level Agreements (SLAs)
between stakeholders.
-
Follow up with
Action Owners
to ensure progress and adherence to deadlines.
-
Execute change‑management readiness activities, including training, awareness sessions, and workshops.
-
Prepare periodic reports for leadership on initiative progress and execution performance.
Core Skills
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Advanced proficiency in
Odoo
dashboards and reporting.
-
Strong understanding of PMO functions and project management methodologies.
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Ability to analyze and challenge performance indicators (
KPIs
).
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Skilled in developing implementation plans and operational templates.
-
Experience in drafting and managing
SLAs
.
-
Knowledge of change‑management fundamentals (training, awareness, workshops).
-
Strong analytical and reporting skills using
Excel
and related tools.
Key Performance Indicators (KPIs) – Summary
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Dashboard accuracy and data reliability.
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Initiative progress versus planned targets.
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Effectiveness of KPI validation.
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Timely completion of implementation plans.
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Readiness of templates and operational forms.
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Timeliness of SLA development.
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Effectiveness of follow‑ups with Action Owners.
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Organizational readiness for change.