Role Background
The project managers are part of the Delivery Management practice within the Professional Services organisation. The key objectives of this team are:
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Ensuring successful & consistent delivery of FICO Software/solutions to customers in every industry.
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Effectively manage commercials by securing committed revenue & maintain healthy margins.
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Effective change management to secure additional revenue for the organization.
As a Project Manager within our Professional Services team, you will play a key role in the growth of our Services practice, help implement best practice and new methodologies, and help our organization to deliver projects as per agreed scope, schedule & budget ensuring higher revenue & maintain healthy margins for the organization.
Our Project Managers manages a diverse portfolio of customers and projects that will vary in size, complexity, industry domain, and use-case in general across their entire.
Responsibilities
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Successful project implementation by using project management best practices & methodologies.
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Manage a project team of functional and technical consultants (internal & external)
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Good understanding of FICO products to be able to converse with the client in a knowledgeable and confident manner.
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Build trusted client relationships throughout the project lifecycle.
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Interpret different commercial and contractual terms and manage the project as per agreed terms & conditions of the contract.
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Support Country Services leaders, Practice Leads and Sales teams on pre- sales activity and proposals (incl. Statements of Work approvals/ Project Management estimates)
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Adhere to PMO Governance & Project Reporting using Project management tools.
Experience & Qualification
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Overall 15+ years of working experience.
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8+ years of effective Project Manager experience.
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Worked in a reputable Bank, System Integrators (SI), Product Company (like FICO) and/or Software Organizations.
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Software implementation experience in Project Management/Technical Delivery Management.
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Should have delivered end-2-end large / medium software projects using Waterfall & Agile Methodology
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Good understanding of Risk, Fraud , Originations , Customer Onboarding domains.
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Experience in delivering software solutions in Loan Originations, Fraud, Decisioning, Customer Management.
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Experience in delivering Cloud based implementations & On-Perm solutions.
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Bachelor’s degree or higher or equivalent work experience
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PMP or equivalent project management certifications like Scrum Master, SAFe.
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Willing to travel (20-30%).
Desired Skills
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Track record of owning and carrying out projects from start to finish with a strong prioritization and time management.
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Strong communication skills and the ability to work well with internal & external teams and varying levels of management.
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Proficient in written and spoken English & Hindi, Marathi(optional)
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Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously.
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Ability to independently drive projects through to completion.
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Highly collaborative approach to build, manage and motivate project teams spread across Geographies, Department and Organizations (Clients and Partners)