GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

Working at GEA Group has significant benefits:

• Start strong – Medical, dental, and vision coverage begins on your first day
• Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
• Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster
• Keep learning – Take advantage of tuition reimbursement to further your education or skillset
• Live well – Our wellness incentive program rewards healthy habits
• Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance
• Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses.

Key Responsibilities

• Lead and document new AMS and CMS projects, continuous improvement, and escalated site management projects.
• Provide support and management for NAM GEA dealers and employees related to AMS/CMS operations.
• Ensure customer satisfaction with the Automatic and Conventional Milking System portfolio.
• Collaborate with other GEA departments (sales, hygiene, service) to ensure seamless operations.
• Maintain project workbooks, Gantt charts, and site visit reports.
• Act as the single point of contact for missing parts resolution and root cause analysis.
• Review BOMs from sales quotes for accuracy and suggest improvements to Product Management.
• Assist in developing a best-in-class service product portfolio to meet customer expectations.
• Support business process automation, including R&D Test Agreements, Credit Memo requests, and extended warranty documentation.
• Lead continuous service excellence initiatives and digitalization efforts.
• Travel 40–50% across North America as needed.

Qualifications & Profile

• Bachelor’s Degree in Business, Operations, Communications, Engineering, or equivalent experience (5+ years).
• Project Management Professional (PMP) certification or completion within six months of hire.
• Experience managing multi-year projects with vendors, distributor networks, and global supply chains.
• Knowledge of the agricultural or dairy industry is a plus.
• Strong risk management, dispute resolution, and organizational skills.
• Proficient in Microsoft Suite (Excel, Teams, SharePoint, Project) and Power Platform tools (Power BI, Power Automate, Power Apps, Power Query).
• Self-starter, highly engaged, and results-oriented.

The typical base pay range for this position at the start of employment is expected to be between $75,000 - $115,000 per year. GEA Group has different base pay ranges for different work locations within the United States.

The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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