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Project Manager

PBG delivers mission-focused solutions that eliminate inefficiency and power transformation for federal agencies requiring agility, security, and impact.

Location: Baltimore, MD Area (Hybrid, with on-site presence as required by the client)

Clearance/Screening: background investigation required

Position Summary

PBG is seeking a PMP-certified Project Manager to support the Centers for Medicare & Medicaid Services under the Data-Informed IT Alignment, Governance, Navigation, Oversight, Strategy, and Execution program.

This role will provide strategic and operational leadership, supporting enterprise-wide efforts in IT strategy, governance, communications, change management, and investment oversight.

The Project Manager will partner closely with Federal Lead sand cross-functional stakeholders to shape, execute, and monitor program initiatives, ensuring alignment with the mission priorities, federal mandates, and evolving technology strategies.

Key Responsibilities

  • Support the development and execution of CMS IT Strategy, ensuring alignment with mission priorities and federal mandates
  • Provide program and project management support across key CMS initiatives, including Medicare Payment Systems Modernization (MPSM), Shared Services, and AccessCMS
  • Lead Agile PMO operations, including backlog management, sprint planning, and governance using tools such as JIRA and Confluence
  • Facilitate executive-level meetings, including CIO OKR performance sessions, ensuring clear documentation, action tracking, and data-driven reporting
  • Design and implement communications and Organizational Change Management (OCM) strategies to drive adoption of IT initiatives
  • Strengthen and formalize IT governance frameworks, including documentation and decision-making processes
  • Support IT investment portfolio management, including prioritization, performance tracking, and value realization
  • Collaborate with CMS leadership to shape program actions and ensure successful execution across all objective areas

Required Qualifications (Must-Have)

Education

  • Bachelor's degree or higher in Computer Science, Information Technology, Business Administration, Engineering, Communications, Organizational Development, or related field

Certifications

  • PMP (Project Management Professional) – Required
  • Certified Scrum Master (CSM) or PMI-ACP – Required

CMS / Federal Environment

  • Proficient knowledge of CMS or CMS-like infrastructure, systems, and applications (REQUIRED)
  • Experience supporting federal agencies, preferably CMS or HHS environments

IT Infrastructure & Strategy

  • Minimum 5 years of experience with enterprise-level infrastructure, including distributed and mainframe environments
  • At least 5 years providing strategic IT guidance, aligned with industry best practices and emerging technologies

Agile Delivery & Team Leadership

  • 3–5 years leading Agile teams, managing backlogs, and performing requirements analysis
  • Experience working across cross-functional teams in complex environments

Technical Writing & Documentation

  • Minimum 3 years developing technical documentation, including reports, manuals, and program deliverables

Communications & Change Management

  • At least 3 years developing and executing communication strategies and OCM plans
  • Experience driving stakeholder engagement and adoption of IT initiatives

Human-Centered Design (HCD)

  • Minimum 2–3 years applying HCD or UX principles in IT solution design

Preferred Qualifications

  • Experience supporting CMS or other federal health agencies (HHS)
  • Certifications such as:
    • ITIL Foundation
    • TOGAF
    • Prosci Change Management Certification
    • CompTIA Network+ (or equivalent)
    • HCD / UX certifications (IDEO U, Nielsen Norman Group)
    • Technical Communication certification (e.g., STC)

#WHYPBG

We have successfully built a company culture based on our single most important asset - our employees. At PBG we are passionate about employee engagement and make it our business to provide our employees a range of challenging and rewarding opportunities that align with business strategy, promote team work and inspire innovation. A job is where you are spending most of your day, so PBG believes in making it a fun, collaborative and productive environment. We want our employees to have the opportunity to grow and be part of a company that is making a lasting contribution to our customers.

Benefits:

  • 401K Retirement Plan
  • Medical Plan options with significant financial investments from PBG
  • Prescription benefit plan
  • Dental and Vision coverage
  • Employee Assistance Program
  • Short term / Long-term disability
  • Supplemental group life and AD&D options
  • Yearly Bonuses
  • Generous Paid Time Off / Paid Holidays
  • Career/Professional Development Program
  • Spot Bonus Program

Equal Employment Opportunity Statement:

PBG is an equal opportunity employer and makes all employment decisions based on job-related qualifications, skills, experience, and business needs. We do not discriminate against any applicant or employee based on legally protected characteristics, including but not limited to race, color, religion, sex, national origin, age, disability, genetic information, or veteran status, in accordance with applicable federal, state, and local laws. PBG complies with all laws regarding non-discrimination in employment in every location in which the company operates

Disclaimer:

This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

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