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Job Summary:

The Project Management Office is the information hub for projects and programs within the portfolio and involves planning, developing, coordinating, collaborating, tracking, reporting, quality control, information management, financial tracking, risk/issue tracking, change control, support and knowledge management. It’s a job learning from experience. The Project Management Office will add value through developing a complete infrastructure of a new initiative and hands it over to normal business after planning, implementing, testing, running, learning, analyzing and plugging the gaps and documenting the SOPs.

Job Responsibilities

  • End-End Project management that drives high-impact initiatives, taking ownership of the full project lifecycle, from planning to execution, budgeting, and stakeholder reporting.
  • Ability to lead cross-functional teams, manage risks, and ensure projects meet strategic goals within scope and cost.
  • Define project scope, goals, deliverables, and develop comprehensive project plans and timelines.
  • Conceive the requirements of projects from the initiating party and completing the requirements to plan resources for development and execution.
  • Monitor project progress, ensuring delivery on time, within scope while managing budget and resources.
  • Act as the primary point of contact for stakeholders, providing status updates and managing expectations while taking care of all stakeholder communication and coordination.
  • Identify and mitigate Project risks, resolving issues between collaborators.
  • Coordinate with Compliance, Risk functions to understanding the possibilities of execution and has no regulatory constraints in coordination with the Head/Deputy Head PMO
  • Get approvals from management of the plan including required resources (HR and financial), timelines and others in coordination with the Head/Deputy Head PMO
  • Develop effective understanding and create coherence between both those who initiated a project and other functions who are responsible for developing and executing the project.
  • Undertake/Supervise QA, SIT, BA, UAT phases seamlessly.
  • Keep the Head/Deputy Head of PMO updated with the progress of project development, hiccups, constraints on regular basis.
  • Ensure the projects are delivered within stipulated timelines and assigned resources with required results.
  • Hand-over completed projects to the stakeholders according to the PMO TORs and Framework.
  • Produce/devise all required documentation of the project from initiation till the end.
  • Explore, contact, establish agreement and manage the support services, hardware, software or consultation required for project development from all external parties whenever required under guidelines and SOPs of the bank.
  • During the normal course of business, when projects are not assigned. Assisting the Head/Deputy PMO Head in exploring the gaps and planning improvements in PMO processes, SOPs, systems, workflows, documentation, manuals, guidelines, practices adding value to the business from different dimensions.

Technical Competency

  • Understanding of Mission, vision, objectives and corporate strategy.
  • Development of Project implementation plans and related documentation.
  • Understanding of PMO Procedures, Standards and Framework.
  • Hands-on experience with Project management tools & practices.
  • Know-how of Software engineering tools and technologies.
  • Knowledge of Service Quality engineering.
  • Experience with leading a geographically distributed team working on Work-From-Home model.
  • Experience with managing and deploying initiatives with resilience and influence.
  • Development and delivery of presentations, training sessions and demos to the management and stakeholders.


Soft Competency

  • Good presentations skills
  • Good MS Office skills
  • Good Communication skills
  • Good negotiation skills
  • Leadership Skills and target oriented
  • Attention to detail


Experience and Qualifications

  • Bachelor’s or Master’s degree in Project management, Technology Or Business Management.
  • 4-5 years of Project/Program/PMO experience preferably in Banking, Fintech or related business industry
  • PMP (Project Management Professional) or equivalent certification is desirable.
  • Hands-on experience with the implementation of HRMS and Regulatory initiatives in the Banking industry will be an asset.

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