Property Manager

The Property Manager position reports directly to the Operations Manager. This is a full-time, 40-hour-per-week position. The typical work schedule is from Monday to Thursday, 07:30 am to 5:00 pm, Friday 07:30-12:00 (remote/in-office). However, the schedule may vary when apartment showings are necessary and can include weekend appointments.

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The ideal candidate for this position should have excellent people skills, be detail-oriented, prompt, dependable, and able to work well under pressure. They should also be able to multitask effectively.

Responsibilities include:

• Answering of incoming company phone calls
• Assisting residents and prospective residents with questions and/or concerns
• Entering service requests into Appfolio as needed
• Coordinating the schedule of internal labor
• Maintenance
• landscaping
• cleaning
• Coordinating local / online vendors when needed
• Ordering: appliances, equipment, parts, supplies and etc when needed
• Following up on guest cards in Appfolio as quickly as possible upon receipt
• Setting appointments to show prospective residents’ apartments/homes
• Showing prospective residents’ apartments/homes
• Processing applications for residency
• Preparing new leases, addendums and renewals
• Assisting applicants with the leasing process including obtaining utility account numbers and renter’s insurance prior to move in
• Preparation of the move-in gifts
• Being creative in marketing material and reaching new clients and tenants
• Including assisting in social media promotion
• Building reports such as:
• Delinquencies reports
• market comparable
• weekly leasing
• renewal reports
• Inspection of apartments/homes prior to move-in to ensure PACE quality standards are met
• Completing move-out inspection - detailed notes and photos
• Posting rent checks
• Legal Action
• 3-Day notice preparation, posting and mailing
• 7-Day Cure to Quit
• Being present during court hearings
• Filing as needed
• Etc
• Any other items requested by the Operations Manager or Executive Team as they arise

Skills and Requirements

• Ability to read, write and understand English
• Ability to use general office equipment such as smartphone, texting, computer, printer and copier.
• MS office, google drive, adobe software, Airbnb,
• Must have a smart phone and a data plan to connect to
• (AppFolio software and ring central phone service)
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time-management skills.
• Attention to detail.
• Ability to multi-task.
• Ability to perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain professional appearance and comply with prescribed uniform policy.
• Must maintain a valid driver’s license, clean driving record and current auto insurance.

Benefits:

• Vacation & PTO
• Education reimbursement
• Casual dress code
• Company apparel
• Access to company equipment
• Access to company library of books
• Full kitchen at office
• (reverse osmosis water)
• Free coffee and tea
• Flexibility at a growing company

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Professional development assistance
• Referral program

Education:

• High school or equivalent (Required)

Experience:

• Property management: 3 years (Required)
• real estate: 4 years (Required)

License/Certification:

• Iowa real estate sales /broker associate (Preferred)

Work Location: In person