Public Area Team Leader

Key Responsibilities

• Supervise and coordinate public area attendants to ensure all assigned tasks are completed efficiently and up to hotel standards
• Conduct daily inspections of lobbies, corridors, elevators, pool areas, restrooms, and other public spaces
• Oversee the proper use, maintenance, and storage of cleaning equipment and supplies
• Coordinate with housekeeping and engineering departments for special cleaning projects and repairs
• Monitor cleanliness during peak hours and respond promptly to guest feedback or complaints
• Train and mentor new staff members on cleaning procedures, safety, and brand service standards
• Maintain accurate inventory of cleaning materials and ensure timely replenishment
• Support the preparation of daily rosters and scheduling for the public area team
• Ensure all safety, hygiene, and sanitation protocols are consistently followed in accordance with hotel and local regulations
• Promote a positive and cooperative work environment aligned with voco s brand values

Skills Set

• Housekeeping supervision and coordination
• Staff training and performance management
• Time management and task prioritization
• Health, safety, and hygiene compliance
• Guest interaction and problem resolution