Public Information Officer - Executive

Responsibilities

• Provides the public with information about the objectives and activities of the Office.
• Manages the Office’s social media accounts, including creating and optimizing content.
• Communicates with news outlets and other media; responds to media inquiries in an appropriate public relations manner.
• Ensures that publications and information released to the media and the public are accurate and aligned with the Office’s objectives.
• Prepares and coordinates the release of public statements to the media and the general public.
• Offers consultation, makes recommendations, provides appropriate advice, and/or facilitates decisions related to public information.
• Acts as a resource to supply information or identify the most effective ways to meet the needs of management, staff, clients, or customers.
• Writes or drafts correspondence, reports, documents, and other written materials.
• Creates or selects graphic charts, working drawings, illustrations, maps, and similar visuals for publications or displays; adapts sketches or drawings to meet specific technical or publication requirements.
• Coordinates program activities, services, and implementation with private providers, other government entities, and program users.
• Edits written material for accuracy, format, and organization.
• Serves as a liaison between the agency or work unit and other agencies, organizations, or suppliers.
• Collects data, reviews research materials, and assesses the accuracy, validity, and appropriateness of sources for use.

Qualifications

(includes knowledge, skills, and abilities required upon entry into position and trainable after entry into position)

• Experience creating content for social media and navigating various social media tools.
• Review and edit documents for accuracy and completeness.
• Communicate information and ideas clearly, concisely, and effectively, both verbally and in writing.
• Follow written and oral instructions, demonstrating strong communication skills.
• Establish, organize, and maintain files.
• Foster good working relationships with employees, other agencies, and the public.
• Coordinate activities of people, groups, and organizations.
• Use automated software applications and operate scanning/imaging, photographic, audio-visual, or related equipment.
• Basic keyboarding skills and some knowledge of office procedures.
• Research methods, techniques, and sources of information.

Supplemental Information

• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.