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Q-SYS Technical Trainer

QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.

Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.

Job Summary

The Q SYS Technical Trainer plays a key role in shaping the learning experience for our customers. Reporting to the National Field Training Manager, this position offers the freedom to lead advanced Q SYS live classroom trainings with confidence and creativity. As the primary instructor in our state of the art Training Room at the Costa Mesa, CA Experience Center, you’ll bring technical concepts to life in a fun, engaging, and supportive environment.

Q SYS is known for delivering high level instruction with a lighthearted approach; empowering learners to think critically and solve problems, not just follow steps. In this role, you’ll also take ownership of essential class preparations, including scheduling, communication, and day of coordination, ensuring every training session runs smoothly and leaves a lasting impression.

Key Tasks & Responsibilities (Essential Functions)

Serve as the primary trainer for in-classroom training for our integrator and end-user community in a performative nature with confidence, charisma and a deep knowledge of the curriculum like Q-SYS Level 2 and Control and UCI Intermediate and Advanced
Deliver content that involves advanced audio DSP concepts, user interface creation, and control programing topics
In addition to classroom instruction, this role serves as a brand ambassador to perform in-person customer demonstrations in the experience center of new technologies for both in-person and remote participants
Perform basic maintenance and notify support team of any issues in training room and the experience center’s integrated technology
Maintain sustaining efforts on existing training materials (i.e. training syllabi, student textbook) to reflect the constant evolution of the Q-SYS Platform
Participates in training discovery meetings and brainstorming sessions

Skills and Minimum Experience Required

High level communication and performance skills required to synthesize complex Audio, Video and Control related concepts from a prepared lesson plan
Bachelor’s degree or equivalent experience in education, computer science, audio engineering and/or electronics
Familiarity with low code and full code programing in Lua is preferred with experience in other C-family programing languages such as C#, C++, Java and Python also considered
Experience in delivering interactive technology in person is preferred
Firm understanding of Q-SYS Platform and Q-SYS Designer Software is a plus
Other manufacturer certification is a plus (Crestron, AMX, Extron)

QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.

The range for this position is $73,400.00 to $132,000.00. Placement within this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role. For a list of our benefits, click here.

We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.

Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at (770) 922-9000, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.

Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

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